Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Hall

Bowmanville,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet your goals. Skilled Production Worker offering 3+ years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Apprentice Landscaper

Green Wood Interlock
04.2021 - 11.2024
  • Constructed hardscape features such as walkways, patios, and retaining walls, enhancing overall landscape functionality and appearance.
  • Gained knowledge in using a variety of different handheld and power tools with focus on safe work practices.
  • Cautiously operated heavy equipment such as a excavator and skid steers moving material and digging out pools to desired depth.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

Fulfillment Associate

Walmart
10.2018 - 04.2021
  • Completed order processing by implementing efficient picking and proper packing techniques.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Enhanced inventory management through meticulous record-keeping and timely updates in the warehouse management system.
  • Qualified and trained on Power equipment to cautiously move materials throughout the store using a walkie, stored material up on industrial metal racking using a walkie reach stacker

Customer Service Supervisor

Joe And Barbs No-frills
06.2016 - 09.2018
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Enhanced team productivity through regular coaching, feedback, and performance evaluations.
  • Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.

Education

High School Diploma -

Centre For Individual Studies
Bowmanville, ON
06.2018

Skills

  • Order Fulfillment
  • Inventory Tracking
  • Shipping and Receiving
  • Jobsite Safety
  • Heavy Equipment Operation
  • Hardscape Installation
  • Strong Work Ethic
  • Material Handling
  • Punctual and Dependable
  • Self-Motivated and Disciplined
  • Product Knowledge

Certification

-Skid steer operator card

Timeline

Apprentice Landscaper

Green Wood Interlock
04.2021 - 11.2024

Fulfillment Associate

Walmart
10.2018 - 04.2021

Customer Service Supervisor

Joe And Barbs No-frills
06.2016 - 09.2018

High School Diploma -

Centre For Individual Studies

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Kayla Hall