Summary
Overview
Work History
Education
Skills
Timeline
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KAYLA GREGORY

Fairfield

Summary

Driven High school graduate with exceptional communication skills. Eager to join a thriving and team orientated company. With my volunteer service at Prime Time Teen, I helped to organize over 1000+ packages to donate to local organizations.

Overview

5
5
years of professional experience

Work History

Crew Member

Shake Shack
09.2024 - 01.2025
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.

Cashier/ Cook

Little Ceaser's
01.2023 - 01.2024
  • Labeled, organized, and re-stocked food & supply items 2 times per week, reducing food waste by 28%
  • Cooked and prepared 15+ menu items according to restaurant standards and health regulations
  • Prepared ingredients by prepping dough, sauces, and assembling side items
  • Memorized 15+ menu items and recipes
  • Completed side work between busy hours, including cleaning dishes and sanitizing counters, reducing closing shift duties by 9%
  • Assisted 100+ daily customers with food orders

Cashier/Cook

Wingstop
01.2021 - 01.2023
  • Directed 40+ daily customers to the proper department based on insurance claims or new policy questions
  • Minted cleaned workstation by sanitizing and keeping organized workspace
  • Maintained a positive, can-do attitude with customers to help guide them through phone orders
  • Established positive relationships with regular guests by remembering order details in advance
  • Managed food inventory by re-stocking, labeling, and organizing supplies, reducing waste by 18%

Customer Service Assistant

TwistedChef
01.2020 - 01.2022
  • Fulfilled orders and responded to inquires via phone, social media and email
  • Delivered food orders to designated addresses
  • Stocked supplies and maintained goods inventory

Education

Diploma -

Next Step Learning Center
Oakland, CA
07-2024

Skills

  • Adaptable
  • Detail-oriented
  • Problem-solving
  • Empathetic
  • Interpersonal Skills
  • Customer Service
  • Critical Thinking
  • Food safety
  • Time management
  • Problem solving
  • Cleaning
  • Flexible schedule

Timeline

Crew Member

Shake Shack
09.2024 - 01.2025

Cashier/ Cook

Little Ceaser's
01.2023 - 01.2024

Cashier/Cook

Wingstop
01.2021 - 01.2023

Customer Service Assistant

TwistedChef
01.2020 - 01.2022

Diploma -

Next Step Learning Center

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KAYLA GREGORY