Kayla Gonzalez
San Jose
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
8
8
years of professional experience
Work History
Assistant Manager & Administrative Assistant
Taste Buds Kitchen
San Jose
07.2021 - Current
- Welcome and assist guests upon arrival, providing excellent customer service and addressing any inquiries.
- Host events in a timely manner all the while fostering a comfortable, efficient, & safe working environment for the guests & staff
- Coordinate and arrange with suppliers and vendors for supplies and equipment needed to operate the facility.
- Handle incoming calls and emails, responding promptly and professionally to customer inquiries.
- Prepare for any upcoming events, public or private, by ensuring the necessary inventory is available, creating the allotted menus & recipes.
- Manage Constant Contact email campaigns (bi-weekly).
- Increased social media engagement through consistent content posting and audience interaction.
- Act as the first point of contact for event-related concerns, resolving issues efficiently and maintaining a welcoming, professional atmosphere for all guests and staff.
- Process payments and invoices, ensuring timely and accurate transactions.
- Manage scheduling and calendar coordination for events and facility operations, ensuring all bookings are confirmed and running smoothly, and managing appointments.
- Organize and maintain office and kitchen inventory and supplies, ensuring all necessary items are available.
- Train new staff and provide ongoing support, ensuring that all operations run smoothly and effectively.
- Occasionally manage all on-site staff while utilizing leadership & communication skills.
- Ensure the working environment is as clean as possible.
Administrative Assistant
Marla's Family Childcare
San Jose
08.2017 - 07.2021
- Managed filing and organization of paperwork and maintained accurate records.
- Communicated effectively with parents and governmental daycare agencies, over the phone and in person.
- Coordinated scheduling and ensured up-to-date licensure and compliance, managing appointments, tracking deadlines, and maintaining office certifications or licenses.
- Maintained a clean, organized environment, ensuring all necessary supplies were available.
Education
BS - Computer Engineering
San Jose State University
San Jose, CA12.2022
Skills
- Microsoft Office Suite
- Google Workspace
- Social media management
- Email marketing
- Vendor coordination
- Invoicing & Payments
- Adobe Acrobat
- Slack
- Microsoft Teams
Soft Skills
- Strong Communication
- Organizational Excellence
- Time Management
- Multitasking
- Customer Service
- Leadership
- Team Collaboration
- Problem Solving
- Adaptability
- Detail-oriented
- Bilingual (Spanish)
Timeline
Assistant Manager & Administrative Assistant
Taste Buds Kitchen
07.2021 - Current
Administrative Assistant
Marla's Family Childcare
08.2017 - 07.2021
BS - Computer Engineering
San Jose State University
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