Kayla Garza
Oxnard
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Admissions Assistant
University of Hawaii at Manoa
01.2023 - 12.2025
- Maintained accurate records of applicant information, including contact details and application status.
- Recently promoted to Senior Admissions Assistant.
- Responded to inquiries from prospective students and their families via phone, email, or in-person meetings.
- Organized and participated in on-campus events such as open houses and preview days.
- Scheduled appointments for prospective students to meet with admissions counselors or attend campus tours.
- Located requested information for different topics by conducting physical or digital searches.
Student Grader
University of Hawaii at Manoa
01.2023 - 12.2025
- Assisted the instructor with in-class activities by grading assignments
- Protected confidential information, grades, and test scores to comply with regulations.
- Graded assignments and provided feedback to students on their performance.
- Facilitated group discussions among students to encourage critical thinking skills.
Seasonal Retail Worker
Spirit Halloween
09.2023 - 10.2023
- Maintained strong knowledge of all available products and services.
- Maintained a clean, tidy, and hazard-free store.
- Greeted arriving customers and delivered exceptional customer service.
- Handled day-to-day stock replenishment and visual merchandising.
- Collected cash payments and processed credit card transactions.
- Processed shipments by unpacking, inspecting, and organizing new merchandise for the sales floor.
Seasonal Worker
Harbor Freight
07.2023 - 08.2023
- Updated pricing and signage to advertise sales or seasonal products.
- Organized and faced products on shelves and in displays to comply with merchandising standards.
- Restocked inventory as needed to ensure merchandise availability.
- Maintained a clean and organized sales floor to improve store appearance.
- Set up promotional displays according to company guidelines.
- Kept store shelves, racks, and bins presentable with resets.
Switchboard operator
Ventura College
08.2021 - 05.2022
- Answered incoming calls and directed them to appropriate departments or personnel.
- Trained new telephone operators in company protocols and procedures.
- Handled a high volume of calls during peak hours while maintaining excellent customer service standards.
- Reduced load on administrative staff by answering basic questions about business operations.
- Processed mail and deliveries and managed related documentation to support invoicing and recordkeeping.
Front desk
Saticoy self-storage
05.2019 - 08.2021
- My responsibilities encompassed a range of tasks vital to ensuring client satisfaction and operational efficiency.
- Promptly responding to inbound calls, providing quotes, processing payments, and drafting contractual agreements.
- Maintained regular and proactive engagement with clientele daily, addressing inquiries and concerns to uphold service standards.
- Conducted routine facility inspections to ensure optimal customer experience and adherence to safety protocols.
- Handled cash transactions accurately while maintaining a balanced cash drawer.
Education
Bachelor of Arts - Marine Biology
University of Hawaii at Manoa
Honolulu, Hawaii12.2025
High School Diploma - undefined
Rio Mesa High School
06.2020
Associate of Science - Mathematics and Science
Ventura College
Ventura, CA05.2020
Skills
- Customer service
- Teamwork and collaboration
- Inventory Management
- Reliable and Punctual
- Answering phones
- Can multitask and prioritize
- Computer skills
- Money Handling
- Attention to detail
- Effective communication
Timeline
Seasonal Retail Worker
Spirit Halloween
09.2023 - 10.2023
Seasonal Worker
Harbor Freight
07.2023 - 08.2023
Admissions Assistant
University of Hawaii at Manoa
01.2023 - 12.2025
Student Grader
University of Hawaii at Manoa
01.2023 - 12.2025
Switchboard operator
Ventura College
08.2021 - 05.2022
Front desk
Saticoy self-storage
05.2019 - 08.2021
High School Diploma - undefined
Rio Mesa High School
Bachelor of Arts - Marine Biology
University of Hawaii at Manoa
Associate of Science - Mathematics and Science
Ventura College