Kayla Gareau
Prince George,BC
Summary
Dynamic and detail-oriented host with strong leadership skills, honed at Moxie's Restaurant. Proven ability to enhance customer satisfaction through exceptional communication and effective time management. Adaptable team player skilled in multitasking, ensuring a welcoming atmosphere while efficiently managing reservations and waitlists. Committed to delivering outstanding service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Host
Moxie's Restaurant
08.2023 - 07.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of host station.
- Supported team members in delivering exceptional customer service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Set up outdoor patio during summer months.
- Trained new staff in host position.
Host
Milestones Grill And Bar
05.2021 - 09.2022
- Assisted with reservations and managed waitlists efficiently.
- Adapted quickly to changing priorities during peak hours.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Science - Psychology
University of Northern British Columbia
Prince George, BCSkills
- Customer Service
- Strong Leadership Skills
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
Accomplishments
- Student Athlete member of the UNBC women's soccer team.
- Recipient of the Northern Transitions Student Success Award at UNBC
Timeline
Host
Moxie's Restaurant
08.2023 - 07.2025
Host
Milestones Grill And Bar
05.2021 - 09.2022
Bachelor of Science - Psychology
University of Northern British Columbia
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