Kayla Franco
Linden,CA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server, Cook, Cashier, Shift Manager
Pizza Plus
Linden, CA
07.2023 - Current
- Take orders, make pizzas
- Clean tables, floors, and dishes
- Open parlor (morning shift)
- Count and lock cash in safe
- Disperse tips
- Lock door and close up
- De-escalated disputes which resulted in a positive Google Review
- Delivered exceptional customer service in fast-paced environment.
- Managed order accuracy and ensured timely food delivery to customers.
- Addressed customer inquiries and resolved issues to enhance dining experience.
- Trained new staff on menu items, service standards, and operational procedures.
Aid / Tutor
Linden Elementary
08.2023 - 05.2024
- Teach children
- Help with schoolwork
- Watch over class when teacher stepped out
- Used variety of teaching methods to successfully help wide range of students.
Education
Associates Degree - Health Science
San Joaquin Delta College
Stockton05.2026
Diploma -
Linden High School
Linden05.2024
Skills
- Hospitality expertise
- Customer service excellence
- Guest engagement
- Management
- Leadership
- Time management
- Quick decision maker
- Fast-paced adaptability
- Problem solving
- Communication
- Strong work ethic
Languages
English
Native or Bilingual
Timeline
Aid / Tutor
Linden Elementary
08.2023 - 05.2024
Server, Cook, Cashier, Shift Manager
Pizza Plus
07.2023 - Current
Associates Degree - Health Science
San Joaquin Delta College
Diploma -
Linden High School