Kayla Faust
Los Angeles,CA
Summary
Experienced education professional with over a decade of experience in creating and implementing process improvement procedures, training and development, and partner relationship management. Specializing in aligning and leading cross collaborative teams in startup or underperforming environments to achieve measured success against organizational KPIs and goals.
Overview
13
13
years of professional experience
Work History
Associate Director of Student Recruitment & Enrollment
KIPP SoCal Public Schools
11.2022 - Current
- Manage all aspects of student recruitment and enrollment planning, budgeting, training and organizing for a network of 23 schools.
- Identify specific methods with knowledge of national standards and best practices for K-12 enrollment professionals as it relates to events, activities, planning, marketing and social networking.
- Plan, create, test and deploy system life cycle methodology to produce high quality systems to meet and exceed organizational enrollment goals and budget targets.
- Establish strong relationships with key department leaders, creating mutually beneficial opportunities for growth and collaboration to strategically meet organizational goals.
- Founding a team of up to 7 personnel, supervising daily performance and enhancing performance through targeted training and regular feedback sessions.
Founding Business Operations Manager
KIPP SoCal Public Schools
07.2018 - 10.2022
- Successfully developed, implemented , and oversaw operational systems for a founding school, maintaining a performance rating of 95% or higher for enrollment, compliance & safety annually.
- Cultivated and strengthened lasting community relationships in Compton, using dynamic communication and strong issue resolution skills.
- Designed comprehensive training and feedback systems to enhance school personnel knowledge and skill to maintain optimal operational standards.
- Designed and implemented student recruitment and marketing strategies (social media, print, and leveraging network and partnership talent pipelines) yielding a 75% growth in connections YoY
- Championed a continuous improvement culture by encouraging innovation and proactive problem-solving among school personnel.
School Business Operations Manager
KIPP SoCal Public Schools
07.2017 - 06.2018
- Created conception to close of procedures, trainings and communications for all non-instructional functions of the school.
- Improved operational efficiency by streamlining processes for enrollment, accessing student information, finance and purchasing, facilities and emergency preparedness, increasing transparency and organizational agility to meet organizational compliance standard of 92% or higher.
- Developed organizational and individual staff performance and developmental goals aligned to site-specific and organizational operation goals.
- Achieved higher employee retention rates (100% of team) by fostering a positive work environment and providing opportunities for professional growth.
- Established positive and effective communication among school personnel and organization leadership, reducing miscommunications, and missed deadlines.
Dropout Recovery Specialist
Boston Private Industry Council
01.2016 - 07.2017
- Consistently achieved monthly goals for disengaged student outreach by prioritizing tasks according to urgency and impact yielding connections to 132 formerly enrolled students for Boston Public Schools.
- Supported management in identifying opportunities for process improvements in data management, reviewing of student records, increasing center efficiency and students' ability to access and share enrollment information.
- Successfully case-managed 27 students through district re-enrollment and placement with 88% of the caseload completing a high school diploma or equivalent.
- Co-established the Disturbing the School to Prison Pipeline forum, a new Code of Conduct, and engaging over 68 middle and high school administrative teams to align schools on implementing restorative alternatives to school discipline through 2025.
Diplomas Now Program Manager
City Year Boston
07.2011 - 06.2015
- Engaged and worked alongside cross-functional stakeholders to lead and manage strategic initiatives for school improvement for a district identified "turn-around" school.
- Facilitated change management, leading staff members teaching 9th & 10th grade through structural transitions in instruction coaching cycle, data review protocols, and student supports while promoting buy-in for new initiatives.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes for performance metrics in students attendance, behavior and coursework and teacher development.
- Streamlined communication channels to facilitate efficient collaboration among school staff and AmeriCorps members on school-wide protocols to conduct attendance, social-emotional, and academic interventions for over 250 students.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets, resulting in an overall increase in average daily attendance (ADA), decrease in suspension rates, and increase in English and Math proficiency scores by 25% and 35% respectively for the MA state test (MCAS) by the 4th year of the partnership.
Education
Master of Arts - Critical & Creative Thinking
University of Massachusetts - Boston
Boston, MA05.2017
Bachelor of Arts - Biology
College of Charleston
Charleston05.2009
Bachelor of Arts - Spanish
College of Charleston
Charleston, SC05.2009
Skills
- Leading change management
- Start-up/ Founding experience
- Spanish Language Proficiency
- Google & Microsoft Proficiency
Websites
Education Training Certifications
- University of Massachusetts, Boston, MA, Master of Arts, Critical and Creative Thinking, 2015, 2017
- College of Charleston, Charleston, SC, Bachelor of Arts, Biology, 2004, 2009
- College of Charleston, Charleston, SC, Bachelor of Arts, Spanish, 2004, 2009
Timeline
Associate Director of Student Recruitment & Enrollment
KIPP SoCal Public Schools
11.2022 - Current
Founding Business Operations Manager
KIPP SoCal Public Schools
07.2018 - 10.2022
School Business Operations Manager
KIPP SoCal Public Schools
07.2017 - 06.2018
Dropout Recovery Specialist
Boston Private Industry Council
01.2016 - 07.2017
Diplomas Now Program Manager
City Year Boston
07.2011 - 06.2015
Master of Arts - Critical & Creative Thinking
University of Massachusetts - Boston
Bachelor of Arts - Biology
College of Charleston
Bachelor of Arts - Spanish
College of Charleston
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