Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla Doucet

Lower West Pubnico,NS

Summary

Honours graduated Pharmacy Technician with 5 years in a fast paced retail pharmacy. Dedicated, meticulous and compliant with regulatory standards to ensure patient safety. Proficient in medication dispensing and insurance billing, with solid experience coordinating with insurance providers, prescribers and patients to address issues, with a strong emphasis on patient relationships.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Safeway
07.2007 - 02.2012
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions
  • Consulted with insurance companies to complete claims processing and resolve concerns.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Precisely measured and combined ingredients in accordance to patients compound prescription orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Preformed blister packaging for patients, updated patients profiles to reflect change in dispensing procedure and helped patients understand blister packs.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Pharmacy Technician

Sobeys
03.2007 - 07.2007
  • All the aforementioned skills

Pharmacy Technician

Lawtons Drugs
08.2006 - 02.2007
  • All aforementioned skills
  • Methadone preparation
  • Administered "in-pharmacy" Methadone prescriptions to patients
  • Prepared "take home" Methadone prescriptions

Education

Pharmacy Technology -

NSCC Institute Of Technology
Halifax, NS
06.2006

Skills

  • Insurance Adjudication
  • Confidentiality and HIPAA
  • Drug Inventory Control
  • Aseptic Techniques
  • Compounding Techniques
  • Attention to Detail
  • Prescription Filling
  • Customer Service
  • Data Entry
  • Pharmacy and customer records management

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Pharmacy Technician

Safeway
07.2007 - 02.2012

Pharmacy Technician

Sobeys
03.2007 - 07.2007

Pharmacy Technician

Lawtons Drugs
08.2006 - 02.2007

Pharmacy Technology -

NSCC Institute Of Technology

Similar Profiles

CREATE PROFILE
Kayla Doucet