Jonathon Bourque
Developer
London,ON
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
14
14
years of professional experience
4
4
Certification
Work History
Assistant Property Manager
Old Oak Properties
11.2022 - 12.2023
- Maintain strong relationships with residents to reflect superior customer service
- Complete weekly, monthly, and annual Building walks and checklists as outlined in Old Oak SOPs
- Lead, supervise, and support the Building Superintendents with a collaborative approach to ensure team cohesion, effectiveness, engagement, and communication.
Assistant Building Manager
Old Oak Properties
11.2020 - 11.2021
- Ensure the cleanliness of the building meets on or above Old Oak standards
- Assisted with office administrative duties, such as rent collection or filing tenant portfolios
- Maintained a weekly on-call rotation with the building manager of the property.
Customer Service Manager
Walmart Canada
01.2013 - 01.2020
- Managed cash interactions between customers and associates
- Aided in customer complaints and provided solutions to extinguish the issue
- Organized associate scheduling to ensure proper break coverage and rotation.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
- Took ownership of customer issues and followed problems through to resolution
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
Education
Office Admin - Medical Services -
Centennial College
Scarborough, On01.2022
O.S.S.D -
H.B. Beal Secondary School
London, On01.2015
Skills
- Customer Service
- Financial Management
- Business Strategy
- Records Management
- Tenant Issue Resolution
- Payment Collection
- Appointment Scheduling
- Paperwork Processing
- Project Coordination
- Environmental Compliance
- Operations Management
- Contract Management
Websites
Certification
Microsoft Office Specialist Certificate - 2021
Timeline
Assistant Property Manager
Old Oak Properties
11.2022 - 12.2023
Assistant Building Manager
Old Oak Properties
11.2020 - 11.2021
Customer Service Manager
Walmart Canada
01.2013 - 01.2020
Office Admin - Medical Services -
Centennial College
O.S.S.D -
H.B. Beal Secondary School
Similar Profiles
Akhil Kumar SudhakaranAkhil Kumar Sudhakaran
Photographer at Silver Oak propertiesPhotographer at Silver Oak properties
Vansh MehraVansh Mehra
Assistant Sales Manager at Silver Oak PropertiesAssistant Sales Manager at Silver Oak Properties
Alexander (Alec) SmithAlexander (Alec) Smith
Land Agent at Mossy Oak Properties Legacy Realty ServicesLand Agent at Mossy Oak Properties Legacy Realty Services
Richelle MitchellRichelle Mitchell
Personal Support Worker at City of London- Dearness Home LTCPersonal Support Worker at City of London- Dearness Home LTC
Nicole MachayaNicole Machaya
Cashier at No FrillsCashier at No Frills