Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Dailey

Summary

Motivated Hard working and willing to learn. hands-on experience assisting with preparing and sorting documents for entry and entering data into Microsoft Office Suite. Tech-savvy and computer literate individual familiar with various computer programs paired with deep knowledge of proper grammar and punctuation. Excellent time management and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Cashier

FARM BOY COMPANY INC.
09.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Hostess

Recipe Unlimited Corporation
09.2022 - 12.2022
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Sales Associate

Bath and Body Works
11.2020 - 01.2021
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Managed inventory storage in clean and organized fashion.
  • Greeted customers and directed to requested products.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.

Crew Member

McDonald's
07.2018 - 11.2018
  • Adhered to company safety standards, including food quality and sanitation procedures.
  • Listened to, understood and clarified guest concerns and issues.
  • Managed inventory and restocked supplies.
  • Verified cash drawer against the day’s receipts.
  • Offered enthusiastic and personable service to all customers.
  • Processed credit cards, checks, gift cards and coupons.
  • Work well with other crew members, and enjoy customer interaction.

Sales Associate

Urban Planet
12.2018 - 12.2018
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Updated computer inventory listings.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Customer Service

Motorcycle City Ing.
06.2017 - 09.2017
  • Provided outstanding customer service, addressing inquiries and resolving issues promptly.
  • Provided exceptional customer service, addressing concerns and explaining repair processes.

Education

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Newmarket High School
Newmarket, ON

Skills

  • Customer service
  • Communication
  • Customer engagement
  • Teamwork and Collaboration

Timeline

Cashier

FARM BOY COMPANY INC.
09.2022 - 08.2023

Hostess

Recipe Unlimited Corporation
09.2022 - 12.2022

Sales Associate

Bath and Body Works
11.2020 - 01.2021

Sales Associate

Urban Planet
12.2018 - 12.2018

Crew Member

McDonald's
07.2018 - 11.2018

Customer Service

Motorcycle City Ing.
06.2017 - 09.2017

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Newmarket High School

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Kayla Dailey