Kayla Dahl
Strathmore
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Rocking Horse Industries
03.2025 - Current
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Operated cash register, handling transactions accurately and efficiently during peak hours.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Adapted quickly to new point-of-sale systems, improving transaction speed and accuracy when assisting customers.
- Greeted customers and helped with product questions, selections, and purchases.
Office Administration/ Cast Driver
Teamsters Local 362
04.2020 - 10.2020
- Operated vehicles to transport cast members and equipment safely to various locations.
- Ensured timely arrival and departure schedules for productions, minimizing delays.
- Conducted routine vehicle inspections to maintain safety and operational efficiency.
- Collaborated with production teams to coordinate transportation needs effectively.
- Adapted quickly to changing routes and last-minute requests from production staff.
- Provided excellent customer service while interacting with cast members during transport duties.
- Navigated through various traffic conditions with minimal delays, ensuring punctuality for all scheduled events.
- Supported office administration tasks, contributing to a well-organized and efficient workplace environment.
- Supported office administration tasks such as data entry, document management, issuing purchase orders, and email correspondence when needed.
- Supported transportation coordinator, with tasks such as billing and claims processing to ensure smooth operations within the practice.
Education
Advanced Clinical Esthetician - Esthetics
The Esthetic Institue
Calgary, AB08-2025
No Degree - Hospital Unit Clerk
Bow Valley College
Calgary, AB01-2019
No Degree - Veterinary Office Assistant
Bow Valley College
Calgary, AB01-2018
Skills
- Customer engagement
- Collaborative teamwork
- Effective problem resolution
- Collaborative teamwork
- Prioritization and scheduling
- Cash management
- Client interaction
- Customer-focused retail sales
- Office administration expertise
- Vehicle operation proficiency
- Efficient data input
- Proficient in phone etiquette
- Client service excellence
- Timely appointment planning
Languages
English
Full Professional
Timeline
Retail Sales Associate
Rocking Horse Industries
03.2025 - Current
Office Administration/ Cast Driver
Teamsters Local 362
04.2020 - 10.2020
Advanced Clinical Esthetician - Esthetics
The Esthetic Institue
No Degree - Hospital Unit Clerk
Bow Valley College
No Degree - Veterinary Office Assistant
Bow Valley College
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