Kayla Cooper
Yellowknife,Canada
Summary
Dedicated Arts Administrator with a passion for promoting and facilitating the arts. Proven track record in managing cultural programs, coordinating events, and nurturing artistic talent. Strong organizational, communication, and leadership skills. Committed to enhancing the cultural landscape and fostering creativity within the arts community.
Overview
9
9
years of professional experience
Work History
Arts Programming Officer
Government of the Northwest Territories
Yellowknife, Canada
09.2018 - Current
- Created content for digital platforms including website copywriting, email newsletters, and social media.
- Coordinated logistics for traveling exhibits, installations, performances and special events.
- Facilitated communication between staff members and external stakeholders.
- Designed marketing campaigns utilizing digital media platforms.
- Mentored artists on quality standards and improvements.
- Planned and executed diverse art programming and events, managing budgets ranging from $5,000 to $100,000.
- Maintained comprehensive records, created detailed reports, and oversaw essential resources to facilitate seamless programming operations
- Oversaw project teams in the execution of multiple arts projects from conception through finalization, managing resources efficiently and delivering on time and within budget.
- Cultivated relationships with potential partners through meetings, phone calls and emails.
Independent Contractor
Northwest Territories Professional Media Association
Yellowknife, Canada
09.2020 - 02.2021
- Researched, tracked, and submitted grant applications while ensuring adherence to funding requirements and deadlines.
- Effectively planned and executed multiple events by organizing venues, managing budgets, guest lists, arranging catering services, and establishing event timelines.
- Developed and maintained an online presence through website management and social media.
- Managed membership database, ensuring accuracy of data entry.
- Managed daily operations of the organization, including budgeting and financial reporting.
- Maintained relationships with existing membership while seeking new ones.
Customer Service Agent/Social Care Specialist
WestJet
, Canada
07.2015 - 02.2021
- Contributed to significant growth in lead generation through successful collaboration with social media leaders
- Through active monitoring and engagement with guest interactions, effectively responded to personal and emotional needs while showcasing empathetic communication skills on diverse social media platforms.
- Fostered inclusivity and cultural respect while interacting with guests from diverse backgrounds
- Maintained accurate records of guest interactions and incident reports
- Participated in emergency preparedness and response activities to ensure guest safety
- Collaborated with cross-functional teams for exceptional guest service
- Demonstrated strong problem-solving skills in handling unexpected situations, such as flight delays and missed connections
Education
Bachelor of Fine Art - Art And Cultural Management
MacEwan University
Edmonton, AB06.2025
Entrepreneurship Accelerator -
Women in Music Canada
11.2023
Diploma - Art And Cultural Management
MacEwan University
Edmonton, AB06.2023
Film Commission Fundamentals -
Association Of Film Commissioners International
12.2018
High School Diploma -
Ecole Sir John Franklin High School
01.2008
Skills
- Verbal and Written Communication
- Decision Making
- Microsoft Office
- Adobe Creative Cloud
- Attention to Detail
- Critical Thinking
- Creative and Innovative
- Time Management
- Problem-Solving
Volunteer Experience
Music NWT
- Board Member (2022–present)
Folk On the Rocks Music Festival
- Board Member (2020–present)
- Selections Committee (2019–2022)
- Team Captain (2011–2013)
- Hospitality Volunteer (2008–2013)
Contributed to festival planning, artist selection, and team management over 15+ years, demonstrating leadership, organizational skills, and dedication.
YWCA NWT
- Vice President (2015–2016)
- Board Member (2011–2015)
- Advocacy Committee (2011–2016)
- Fundraising Committee (2011–2016)
Active in leadership and advocacy roles, contributing to organizational strategy and community support.
Timeline
Independent Contractor
Northwest Territories Professional Media Association
09.2020 - 02.2021
Arts Programming Officer
Government of the Northwest Territories
09.2018 - Current
Customer Service Agent/Social Care Specialist
WestJet
07.2015 - 02.2021
Bachelor of Fine Art - Art And Cultural Management
MacEwan University
Entrepreneurship Accelerator -
Women in Music Canada
Diploma - Art And Cultural Management
MacEwan University
Film Commission Fundamentals -
Association Of Film Commissioners International
High School Diploma -
Ecole Sir John Franklin High School
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