Kayla Cisneros
Northridge
Summary
Dynamic professional with a proven track record at Beyond the Bell, excelling in leadership and program management. Skilled in optimizing workflows and enhancing student engagement through effective communication and teamwork. Bilingual in Spanish and English, I bring a positive attitude and critical thinking to foster a collaborative environment.
Overview
6
6
years of professional experience
Work History
Team member
Jamba Juice
Pacoima
10.2023 - Current
- Developing a working knowledge of menu items, recipes, prices and serving sizes.
- Handling cash/credit card transactions effectively and accurately.
Program Supervisor
Beyond the Bell, Youth Development Program
Winnetka
01.2020 - Current
- Manage after-school enrichment programs, oversee staff, and plan activities.
- Ensuring student safety and engagement, managing supplies, coordinating with parents and schools, and implementing district policies for youth development.
- Manage supplies and equipment, handle administrative tasks, attendance, and reports.
- Analyzed program effectiveness to optimize workflows, and developed strategies for improving program efficiency and effectiveness.
Site Coordinator
Karen Bass Summer Night Lights
Pacoima
07.2024 - 08.2024
- Responsible for implementation of programming as well as managing the SNL team.
- Communicating with outreach programs and planning for upcoming weeks while overseeing administrative tasks.
- Working collaboratively with diverse populations which include potential perpetrators and victims of violence, as well as managing complex situations effectively.
Cashier
Ono Hawaiian BBQ
Mission Hills
11.2021 - 09.2023
- Addressing customer service issues
- Referring to management if and when needed
- Greet and take customer orders, making conversations, and delivering their food in a timely manner.
Education
FIREFIGHTER 1 CERTIFICATE - EMT
College of the Canyons
Valencia, California, CA12.2025
Skills
- Leadership
- Teamwork
- Communication
- Customer Service
- Problem-Solving
- Critical Thinking
- Bi-Lingual - Spanish/English
- Team coordination
- Customer service
- Positive attitude
Timeline
Site Coordinator
Karen Bass Summer Night Lights
07.2024 - 08.2024
Team member
Jamba Juice
10.2023 - Current
Cashier
Ono Hawaiian BBQ
11.2021 - 09.2023
Program Supervisor
Beyond the Bell, Youth Development Program
01.2020 - Current
FIREFIGHTER 1 CERTIFICATE - EMT
College of the Canyons