Kayla Chan
Edmonton,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Sobeys Bakery
Sobeys
- Helped customers with questions and helped locating products.
- Packaged large quantities of baked goods.
- Promoted a clean work environment by routinely clearing debris work space.
- Demonstrated adaptability, quickly learning new machinery specifications as needed for diverse baling applications.
- Took cake orders and specialty orders.
Server
Chartwell Hawthorne Retirement Residence
12.2023 - Current
- Prepare drinks and ensure tables are set appropriately.
- Greet residents when they arrive.
- Inform residents of their meal options for the day and take their order.
- Performed cleaning duties such as washing dishes, wiping counters, sweeping and mopping floors.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to residents needs.
Beauty Boutique
Shoppers Drug Mart
10.2018 - 05.2021
- Attended additional training seminars outside of paid work hours to ensure my knowledge of products was current.
- Organized visually appealing merchandise displays that attracted customer attention and boosted sales potential.
- Help customers find the correct products.
- Handled sales with POS system, handled cash and dealt with refunds.
- Provided makeup services such as makeovers, foundation matching and lash applications.
- Stocked and organized product shelves.
- Completed daily cleaning checklists as well as additional weekly and monthly cleaning tasks.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
09.2018 - 06.2019
- Provided childcare for a 1-year-old
- Planned meals and educational activities
- Was in charge for all aspects of wellbeing while he was in my care.
Barista
Starbucks coffee co.
- 10.2011
- Took food and drink orders from customers, rang through orders on POS system and handled cash
- Made drinks for customers to their specifications as well as prepared food
- Put away stock
- Did cleaning throughout the day as well as closing and opening duties.
Barista
Starbucks
09.2007 - 07.2008
- Took food and drink orders from customers, rang through orders on POS system and handled cash
- Made drinks for customers to their specifications as well as prepared food
- Put away stock.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Did cleaning throughout the day as well as closing and opening duties.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Arts - Psychology
The King’s University
06.2026
Skills
- Teamwork and Communication
- Positive Attitude
- Good Communication
- Punctual and Reliable
References Available
True
Volunteer Experience
- Junior High youth sponsor, 01/01/10, 12/31/12
- Lone Prairie Came, 06/01/08, 08/31/10
- Terra Centre for Pregnant and Parenting Teens, 01/01/15, Present
- Knights of Columbus Southside Hockey Organization, Team Manager, 01/01/22, Present
Languages
English
Native or Bilingual
Timeline
Server
Chartwell Hawthorne Retirement Residence
12.2023 - Current
Beauty Boutique
Shoppers Drug Mart
10.2018 - 05.2021
09.2018 - 06.2019
Barista
Starbucks
09.2007 - 07.2008
Sobeys Bakery
Sobeys
Barista
Starbucks coffee co.
- 10.2011
Bachelor of Arts - Psychology
The King’s University
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