Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Cassidy

West Kelowna

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

9
9
years of professional experience

Work History

Housekeeper

The Cove Lakeside Resort
West Kelowna
01.2025 - Current
  • Cleaned guest rooms and common areas to maintain resort standards.
  • Replenished supplies such as towels, toiletries, and linens for guest comfort.
  • Operated cleaning equipment including vacuums and floor polishers efficiently.

Barista

Blackbean Cafe
Gibsons
11.2023 - 11.2025
  • Prepared and served beverages and food items to customers daily.
  • Maintained cleanliness and organization of the cafe environment regularly.
  • Operated espresso machines and brewing equipment efficiently for optimal service.

Housekeeper

The Cove Lakeside Resort
West Kelowna
03.2023 - 10.2023
  • Cleaned guest rooms and common areas to maintain resort standards.
  • Replenished supplies such as towels, toiletries, and linens for guest comfort.
  • Operated cleaning equipment including vacuums and floor polishers efficiently.

Cabinet Maker

AJ Drury Custom Millwork
Langley
09.2019 - 02.2023
  • Constructed custom cabinetry using specified materials and design plans.
  • Operated woodworking machinery for precision cutting and shaping of components.
  • Assembled furniture pieces according to detailed specifications and quality standards.

Cabinet Maker

Empire Millwork
Edmonton
09.2018 - 09.2019
  • Constructed custom cabinetry using specified materials and design plans.
  • Operated woodworking machinery for precision cutting and shaping of components.
  • Assembled furniture pieces according to detailed specifications and quality standards.

Server/Bartender

Fargos
Edmonton
12.2017 - 09.2018
  • Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
  • Took and processed food and drink orders accurately, ensuring timely service.
  • Managed cash register and processed payments efficiently.
  • Ensured cleanliness and organization of dining area and tables, contributing to a welcoming atmosphere.

Education

WP Wagner
Edmonton, AB

Skills

  • Sanitation practices
  • Cleaning and organizing
  • Time management
  • Customer-oriented
  • Effective communication

Timeline

Housekeeper

The Cove Lakeside Resort
01.2025 - Current

Barista

Blackbean Cafe
11.2023 - 11.2025

Housekeeper

The Cove Lakeside Resort
03.2023 - 10.2023

Cabinet Maker

AJ Drury Custom Millwork
09.2019 - 02.2023

Cabinet Maker

Empire Millwork
09.2018 - 09.2019

Server/Bartender

Fargos
12.2017 - 09.2018

WP Wagner
Kayla Cassidy