Kayla Carriker
Sacramento
Summary
Results-driven HR professional with extensive experience in employee relations, talent acquisition, compliance, and organizational development. Adept at managing HR functions, including performance management, benefits administration, and payroll operations. Strong ability to foster a positive workplace culture, align HR initiatives with business objectives, and ensure compliance with employment laws. Proven track record of leading HR strategies that enhance employee engagement, retention, and productivity.
Overview
6
6
years of professional experience
Work History
General Manager
Massage Envy
09.2021 - 10.2023
- Managed all HR functions, including interviewing, hiring, onboarding, and performance evaluations.
- Ensured compliance with California employment laws, including wage and hour regulations, leave policies, and workplace safety.
- Developed and implemented employee engagement initiatives to foster a positive work culture.
- Processed new hire paperwork, including background checks, employment verifications, and benefits enrollment using ADP and DocuSign.
- Conducted quarterly staff meetings and individual performance check-ins to align goals and expectations.
- Designed and executed training programs to enhance employee skills, productivity, and retention.
General Manager
Amazing Lash Studio
01.2019 - 09.2021
- Led HR and operational functions, ensuring effective recruitment, training, and employee development.
- Spearheaded workforce planning and scheduling to optimize productivity and maintain labor costs.
- Conducted policy compliance audits and implemented process improvements to enhance workplace efficiency.
- Coordinated new hire orientation and training, ensuring seamless integration into company culture.
- Acted as the primary liaison for employee relations, addressing concerns, grievances, and conflict resolution.
- Implemented performance management programs, including coaching, goal-setting, and employee recognition.
Customer Service Supervisor
Amazing Lash Studio
01.2018 - 01.2019
- Provided HR support by assisting in the recruitment and selection process.
- Developed and maintained positive relationships with employees to improve retention and engagement.
- Trained and coached employees on service excellence, conflict resolution, and company policies.
- Assisted with employee scheduling, payroll processing, and compliance monitoring.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH05-2027
Skills
- HR Policy Development & Compliance
- Employee Relations & Conflict Resolution
- Talent Acquisition & Onboarding
- Performance Management & Coaching
- Payroll & Benefits Administration
- Leadership Development & Training
- Employee Engagement & Retention
- HRIS & ATS (ADP, DocuSign)
Timeline
General Manager
Massage Envy
09.2021 - 10.2023
General Manager
Amazing Lash Studio
01.2019 - 09.2021
Customer Service Supervisor
Amazing Lash Studio
01.2018 - 01.2019
Bachelor of Science - Human Resources Management
Southern New Hampshire University
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