Kayla Brisson
Sherwood Park,AB
Summary
Dependable professional with experience in dynamic, high-performance environments. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Penningtons
07.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Bus Person
The Keg Steakhouse + Bar
07.2022 - 10.2023
- Increased efficiency by restocking service stations with necessary supplies and effective communication.
- Contributed to a positive work atmosphere by consistently demonstrating professionalism and teamwork.
- Promoted a safe working environment by consistently following proper sanitation procedures when handling dishware and utensils.
- Displayed strong multitasking abilities while balancing the needs of multiple tables simultaneously during peak hours.
- Streamlined operations by efficiently prioritizing tasks based on urgency and importance levels.
- Fostered a welcoming atmosphere for all guests, maintaining a friendly demeanor throughout every interaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Salisbury Composite High School
Sherwood Park, ABDual Credit Course - Psychology
NorQuest College
Edmonton, ABSkills
- Microsoft Office Proficiency
- Order Processing
- POS System Operation
- Time Management
- Communication and Collaboration
- Cultural Competence
- Phone Etiquette
- Interpersonal and Written Communication
Languages
English
Native or Bilingual
Certification
The Canadian Red Cross Extreme Babysitting Course
Community Involvement
Leaders In Training: Assistant Camp Leader
- 2 weeks during the summer of 2019
- Assisted with schedule creation
- Lead activities including crafts, dance, and trips to the park
Peer Tutoring
- Worked one-on-one to meet individual student needs
- Assisted with mathematics, social studies, and english
Timeline
Retail Sales Associate
Penningtons
07.2023 - Current
Bus Person
The Keg Steakhouse + Bar
07.2022 - 10.2023
High School Diploma -
Salisbury Composite High School
Dual Credit Course - Psychology
NorQuest College
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