An eager and energetic customer service professional looking to take on more responsibilities. Three years in a supervisory role and an additional ten years in a customer service based roll where I was able to cultivate communication skills in order to confidently interact with a broad customer base. I strive to build a genuine, meaningful interaction with customers to build a great customer rapport that results in better customer retention. Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.