Kayla Betterton
Santa Monica,CA
Summary
Collaborative and team-oriented individual pursuing a degree in English with an interest in legal studies. Possessing a strong background in writing and offer a unique perspective on the role of language in the workplace. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. .
Overview
6
6
years of professional experience
Work History
Clerk
Lawrence Beach Allen & Choi Attorneys at Law
01.2023 - Current
- Responsibilities include reading and summarizing court documents, pulling docket entries for attorneys, and aiding with billing.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Team Lead
Philz Coffee
01.2021 - 01.2023
- Fostered a collaborative environment and ensured customer satisfaction through teamwork
- Prepared drinks and assisted team members.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Hostess
Fia
02.2022 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Barista/Server
Good People Coffee
01.2020 - 01.2020
- Worked in a team-oriented environment, serving and making drinks and food for guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Black Sheep Burgers
01.2018 - 01.2020
- Created a welcoming environment for guests and attended to their needs.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelors in English -
UCLA
City Of Los Angeles, CA06.2024
Associate of Arts - English
Santa Monica College
Santa Monica, CA06.2022
High School Diploma -
New West Charter
Los Angeles, CA06.2020
Skills
- Collaboration
- Team orientation
- Proficiency in Excel spreadsheets
- Creative marketing understanding
- Organized
- Management
- File Maintenance
- Cash Management
Timeline
Clerk
Lawrence Beach Allen & Choi Attorneys at Law
01.2023 - Current
Hostess
Fia
02.2022 - 06.2022
Team Lead
Philz Coffee
01.2021 - 01.2023
Barista/Server
Good People Coffee
01.2020 - 01.2020
Server
Black Sheep Burgers
01.2018 - 01.2020
Bachelors in English -
UCLA
Associate of Arts - English
Santa Monica College
High School Diploma -
New West Charter
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