Kayla Baird
Clovis
Summary
Dedicated Property Manager with expertise in tenant relations and payment collection. Proven ability to enhance operational efficiency and maintain high tenant satisfaction. Committed to fostering a positive living environment.
Overview
2
2
years of professional experience
Work History
Property Manager
James Hendricks and Associates
Fresno, CA
02.2025 - 03.2026
- Coordinated property maintenance schedules to enhance operational efficiency and minimize downtime.
- Managed tenant relations to ensure high satisfaction and prompt resolution of issues.
- Conducted regular property inspections to identify maintenance needs and uphold standards.
- Implemented leasing strategies that improved occupancy rates across managed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Jordan Lee
Clovis, CA
04.2024 - 02.2025
- Collaborated with maintenance teams to schedule repairs, ensuring timely resolution of tenant concerns.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Facilitated open houses and property tours for prospective tenants, showcasing available units in their best light to attract interest quickly.
- Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
- Conducted thorough background checks on prospective tenants, reducing instances of late payments and evictions.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Education
Certificate of Completion - General Studies
Fresno City College
Fresno, CA05-2025
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Customer relations
- Computer proficiency
- Active listening
- Critical thinking
- Professional telephone demeanor
- Scheduling
Timeline
Property Manager
James Hendricks and Associates
02.2025 - 03.2026
Property Manager
Jordan Lee
04.2024 - 02.2025
Certificate of Completion - General Studies
Fresno City College