Kayla Avalos
Antioch
Summary
Experienced Waitress Supervisor with a solid Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Waitress Supervisor
Taqueria Los Reyes
Pittsburg
06.2019 - 03.2023
- my duties where to associate with people and interact with other teammates and too make sure people where being attended / served well
- Handled a high volume of customers regularly
- Greeted customers as they arrived
- I was able to assist Handicapped customers as they entered the restaurant and it was a pleasure meeting new people
- Took orders and Served food ( in particular way because customers where very picky about how their food was being served)
- Checked on customers frequently
- Kept the restaurant clean and sanitary
- Handled 23 tables daily
- took food orders on the phone so it can be easier for customers ( in case they are in a time limit)
- Checked on customers frequently
- Cleared tables and sanitized
- Maintained a clean work area
- Managed cash, check, credit orders
Education
Pittsburg Senior High School
Pittsburg, CaliforniaSkills
- customer service
- organization skill
- training / fast learn
- Microsoft office / power points
- Helping Families
- Communication skills
- Attention to detail
- Team collaboration
- Problem solving
- Event organization
- Strong leadership
- Complaint handling
- Verbal and written communication
- Allergen awareness
- Time management abilities
- Maintain records
- Safety training
Languages
English
Native/ Bilingual
Affiliations
- creativity
- Explores new ideas
Timeline
Waitress Supervisor
Taqueria Los Reyes
06.2019 - 03.2023
Pittsburg Senior High School