Creative problem-solver versed in customer service. Skillful use of tools and equipments to move items. Follow safety regulation and company policies while efficiently assigned tasks. Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers.
Overview
2
2
years of professional experience
Work History
Cashier
Sawa City
12.2021 - 12.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Developed and implemented sales strategies to increase profits.
Used customer insights to develop innovative sales strategies to increase sales.
Performed cash and card transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Freight Team Associate
Simba Supermarket, Kimironko
01.2021 - 11.2021
Loaded and unloaded trucks.
Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
Complied with company and legal requirements to maintain safe working environment.
Documented freight movement to prevent lost or misplaced items.
Inspected freight for any damage or faults prior to loading.
Verified and noted count and condition of cargo received.
Packed items to meet shipping requirements.
Communicated with drivers and dispatch to coordinate delivery schedules.
Attached labels to finalized products before shipment.
Sorted and organized packages to make deliveries to correct address.
Operated pallet jacks and forklifts to move freight and load trucks.
Education
Bachelor of Science - Biology
Thompson River University
Kamloops, BC
09.2026
High School Diploma -
Mary Hill G Secondary School
Nyagatare Rwanda
07.2020
Skills
Payment Processing
Drawer Balancing
Returns Processing
Customer Assistance
Customer Service
Attention to Details
Problem Solving
Adaptability
Record Keeping
Organizational Skills
Time Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Cashier
Sawa City
12.2021 - 12.2022
Freight Team Associate
Simba Supermarket, Kimironko
01.2021 - 11.2021
Bachelor of Science - Biology
Thompson River University
High School Diploma -
Mary Hill G Secondary School
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