Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Kayee Luo

Coquitlam,BC

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with customer.

Overview

9
9
years of professional experience

Work History

Waitress

Bubble World
Coquitlam, BC
05.2021 - 01.2022
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Responsible for the costumer service and keep store order

Cashier

Retail Store
Coquitlam, BC
04.2020 - 03.2021
  • Help costumer to check out at the counter and responsible for daily inventory of in-store products
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Head Teacher

JiangXi NanChang Technical School
JiangXi
07.2016 - 01.2020
  • I acted as head teacher in charge of the class daily activities during the teaching period. I have several experiences in school activity planning and class file management.
  • Four years of teaching experience, proficient in Photoshop, CDR, Illustrator and other design software, familiar with office software.
  • During my tenure, I tutored the students and won two third places in the "civilized style" of the Ninth Vocational School Competition in JiangXi province

Online Store Designer

YaZi Cosmetics Company
JiangXi
03.2012 - 02.2016
  • Responsible for the design of the company's posters and online store.
  • Planning of quarterly promotion activities.

Education

Graphic Design (Advertising Design)

NanChang University
JiangXi
07.2011

Skills

  • Proficient in design software
  • Document management
  • Event organization and planning
  • Customer service and rapport
  • Cash handling
  • Item promotion
  • Conflict resolution ability

Timeline

Waitress

Bubble World
05.2021 - 01.2022

Cashier

Retail Store
04.2020 - 03.2021

Head Teacher

JiangXi NanChang Technical School
07.2016 - 01.2020

Online Store Designer

YaZi Cosmetics Company
03.2012 - 02.2016

Graphic Design (Advertising Design)

NanChang University

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Kayee Luo