Kayden Lunnin
Surrey,BC
Summary
Accomplished leader, adept in operations management and strategic planning, significantly enhanced sales and client satisfaction. Demonstrated leadership in fostering team unity and excelling in vendor negotiations. Proven track record in elevating project efficiency and safety standards, embodying exceptional interpersonal skills and a commitment to excellence.
Overview
9
9
years of professional experience
Work History
General Manager
Big Dig Excavation
06.2023 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Oversaw onsite operations to ensure seamless execution and efficiency.
- Developed and provided accurate client quotes, ensuring competitive pricing and client satisfaction.
- Oversaw the operation and maintenance of excavation machinery to ensure optimal performance.
- Coordinated and managed daily schedules to optimize operational efficiency.
- Directed the delivery of machinery.
- Monitored and enforced safety standards to prevent accidents and promote a culture of safety.
Project Manager
Pro Turf
03.2019 - 05.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Generated detailed client quotes, facilitating clear communication and project planning.
- Led sales initiatives to drive project success and revenue growth.
- Oversaw trade show planning and execution, enhancing brand visibility and engagement.
- Managed on-site crew to ensure project timelines and quality standards were met.
Foreman
Pro Turf
09.2017 - 03.2019
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Installation and maintenance of commercial playground equipment.
- Oversaw machinery landscape operations, ensuring efficient and reliable performance.
- Maintained effective client relations to ensure project satisfaction and repeat business.
Drug and Alcohol Counselor
Together We Can - Addiction Recovery & Education
03.2016 - 09.2018
- Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
- Established strong rapport with clients from diverse backgrounds and demographics, fostering an atmosphere of trust for open communication during counseling sessions.
- Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
- Expanded community outreach efforts, resulting in increased awareness of available substance abuse resources and prevention initiatives.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Artificial Turf Specialist
Pro Turf
06.2017 - 09.2017
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Installed stonework according to landscape design plan and client specifications.
- Executed artificial turf installations with precision and efficiency.
- Graded surfaces to ensure proper leveling and drainage for artificial turf installations.
Moving Specialist
Jiffy Moves
02.2016 - 08.2016
- Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
- Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
- Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
- Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
- Operated moving truck to transport clients' belongings safely and efficiently.
Education
Addiction Counseling
Vancouver Community College
Vancouver, None03-2017
North Surrey Secondary
Surrey, BC01-2015
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Strategic planning
- Project management
- Interpersonal skills
- Sales expertise
- Vendor negotiations
- Relationship building
- Customer engagement
Timeline
General Manager
Big Dig Excavation
06.2023 - Current
Project Manager
Pro Turf
03.2019 - 05.2023
Foreman
Pro Turf
09.2017 - 03.2019
Artificial Turf Specialist
Pro Turf
06.2017 - 09.2017
Drug and Alcohol Counselor
Together We Can - Addiction Recovery & Education
03.2016 - 09.2018
Moving Specialist
Jiffy Moves
02.2016 - 08.2016
Addiction Counseling
Vancouver Community College
North Surrey Secondary
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