Reliable front-end associate with strong customer service, time management, and team support skills. Experienced in handling payments, keeping service areas organized, and helping operations run smoothly during busy shifts.
Work History
Front End Associate
8 Months
McDonald's Restaurant | 02.2026 - Current
Greeted guests promptly and guided order selection with friendly, efficient service.
Processed cash, card, and mobile payments accurately using point-of-sale system.
Took customer orders clearly and relayed special requests to kitchen staff.
Maintained clean, organized front counter, dining area, and service stations.
Refilled condiments, napkins, cups, and supplies to support smooth operations.
Resolved basic customer concerns quickly while maintaining calm, professional demeanor.
Supported team during rush periods by prioritizing tasks and maintaining service speed.
Followed food safety, sanitation, and workplace procedures consistently throughout shifts.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma
Catholic Central High School | Lethbridge, AB | 06-2028
Skills
Retail transactions
Customer service
Front-end optimization
Point-of-sale operation
Inventory management
Performance optimization
Team contribution
Interests
I enjoy helping others and giving back to the community