KAYCEE STILES
San Francisco
Summary
Dynamic and dedicated front-of-house professional with a proven track record in fostering customer loyalty and satisfaction through tailored consultative techniques. Expertise in product merchandising, payment processing, and maintaining a clean, welcoming environment enhances the overall customer experience. Known for building strong relationships and demonstrating exceptional organizational skills, complemented by a robust work ethic that drives results. Committed to creating positive interactions that encourage repeat business and elevate brand reputation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Building Supervisor
University of San Francisco
01.2026 - Current
- Supervised daily operations of building maintenance, ensuring compliance with safety standards.
- Coordinated facility scheduling, optimizing usage of spaces for academic and community events.
- Trained and mentored junior staff on best practices for facility management and safety protocols.
- Collaborated with university departments to address facility-related issues promptly and efficiently.
- Developed reports detailing maintenance activities, enhancing communication with stakeholders regarding project status.
- Led emergency response initiatives, ensuring readiness for unexpected incidents on campus properties.
Club Volleyball Coach
University of San Francisco
08.2025 - Current
- Developed and implemented training programs to enhance player performance and team cohesion.
- Cultivated relationships with parents and alumni to strengthen community engagement and support for the program.
- Evaluated individual player progress, providing tailored feedback to support continuous improvement.
- Mentored athletes in goal setting, time management, and personal responsibility, fostering well-rounded individuals.
- Implemented innovative drills that focused on enhancing teamwork, communication skills, and tactical understanding.
- Coordinated practice schedules, ensuring effective use of facilities and resources for team development.
Adventure Walker
Top Dog SF
06.2024 - Current
- Implemented effective route planning to optimize walking efficiency and client satisfaction.
- Managed daily walking schedules for multiple dogs, ensuring timely and safe services.
- Trained new walkers on best practices for dog handling and safety protocols.
- Monitored and reported any behavioral issues or health concerns to pet owners promptly.
- Provided consistent communication with pet owners regarding their dog's behavior and needs.
Customer Service Key Holder
Target
04.2024 - 06.2024
- Maintained customer satisfaction with professional management of complex escalated customer concerns.
- Processed sales, returns and exchanges quickly and accurately.
- Delivered consistent service to customers with proper staff coverage and well-trained employees.
- Organized stock room and checked inventory for accurate labeling, logical placement and neat arrangement.
- Trained and mentored employees to improve sales and customer service skills.
- Assisted customers with product inquiries and resolved issues efficiently.
Jewelry Sales Associate
Just Another Hole
05.2022 - 02.2024
- Assisted customers in selecting jewelry that suited their preferences and occasions.
- Monitored store supplies and placed orders.
- Updated pricing information on tags according to fluctuating market values.
- Conducted inventory checks and restocked items as needed.
- Maintained cleanliness and organization of jewelry display cases.
- Greeted customers warmly, creating welcoming atmosphere in store.
Education
Bachelor of Arts - Business Administration
Northeastern State University
Oklahoma05.2025
Associate in Arts (A.A.) - Criminal Justice
Fort Scott Community College
Kansas05.2023
Skills
- Professionalism
- Product knowledge expertise
- Self-Motivation
- Customer Retention
- Attention to Detail
- Organizational Skills
- Problem Solving
- Equipment monitoring
Certification
- First Aid/CPR Certified
LANGUAGE
English
Native
Timeline
Building Supervisor
University of San Francisco
01.2026 - Current
Club Volleyball Coach
University of San Francisco
08.2025 - Current
Adventure Walker
Top Dog SF
06.2024 - Current
Customer Service Key Holder
Target
04.2024 - 06.2024
Jewelry Sales Associate
Just Another Hole
05.2022 - 02.2024
Associate in Arts (A.A.) - Criminal Justice
Fort Scott Community College
Bachelor of Arts - Business Administration
Northeastern State University
Assistant Coach of the Year USF
University of San Francisco Assistant Coach of the Year