Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KAYANN CHERYL ROBERTSON

Oshawa,ON

Summary

To obtain a position as an Administrative Assistant II - Toronto General Hospital Summary University Certificate, Human Resource Management – York University. Proficient in keyboarding and computer skills(Student Information systems, word processing, spreadsheets, databases, email,and presentation packages). Possess the ability to take initiative, work independently and maintain confidential information in a circumspect manner. Effective Verbal and Oral Communication skills. Excellent organizational, problem-solving and time management skills. Strong interpersonal skills with proven ability to work as a team player. Possess the ability to work effectively with diverse communities. Familiarity with Adobe Acrobat. Possess the ability to communicate in a sensitive, courteous manner with community members and the general public with a customer service focus. Possess an understanding of and commitment to confidentiality.

Overview

2024
2024
years of professional experience

Work History

Facilitator

08.2016
  • TDSB Summer Camp for Syrian Refugees July and
  • Planned weekly recreational and learning activities
  • Kept accurate records, incident reports and report immediately to camp director
  • Supervised campers during excursions

Transportation Clerk

Student Transportation TDSB
07.2020 - 11.2023
  • Process transportation applications, verify information, create and / or retire stops as required for routing purposes
  • Provide Clerical support to Area Supervisors or the Assistant manager
  • Coordinate the gathering of data from schools
  • Assist in the preparation of reports
  • Perform data entry
  • Respond promptly to transportation problems which require immediate resolution
  • Other duties as assigned

Transportation Clerk

Student Transportation TDSB
1 1 - 11.2019
  • Used Routing software such as Georeff Bus Planner to process transportation applications
  • Assist in the distribution of faxes and incoming/outgoing mail

Welcoming Communities
01.2015 - 01.2019
  • Met and interviewed newly arrived newcomers and their families to build rapport
  • Assisted newcomer clients in completing application and registration forms
  • Adhered to privacy and confidentiality requirements to create a safe space for newcomers
  • Maintained database of all clients, volunteers and matches made by the program, as per the contract obligations
  • Prepared written and statistical reports for accountability purposes
  • Outreached to schools, community agencies, employers, businesses and associations to recruit appropriate clients for the program
  • Organized, facilitated and supervised activities, field trips, homework club, celebration assemblies and other activities to make the experience magical for newcomers
  • Provided updates to school principals, VPs, Guidance Counsellors, ESL teachers to ensure good relationships are developed and maintained.

Summer Camp Supervisor, Summer Program

TDSB
07.2018 - 01.2018
  • Coordinated and Supervised all activities of the Summer Camp
  • Offered support to all staff and serve as a resource to them
  • Made routine visits to camp sites to observe
  • Handled discipline and incident report

Newcomer Program Facilitator, Summer Program

Rose Ave Public School
07.2017 - 01.2017
  • Worked with fellow facilitator to pro-actively identify and solve problems for campers and counsellors
  • Liaised with Summer school staff in coordinating activities for campers
  • Planned and disseminate weekly program schedules for all activities to Principal, Vice Principal, summer school staff and camp counsellors
  • Oriented campers to rules on the first day
  • Relieved camp counsellors as required
  • Coordinated daily cleanup of all program areas
  • Contributed to daily staff meetings
  • Supervised campers during excursions
  • Facilitator, TDSB March Break Camp March 2017
  • Planned weekly recreational and learning activities
  • Kept accurate records, incident reports and report immediately to camp director
  • Supervised campers during excursions
  • Created a positive rapport with campers

Education

Certificate, Human Resource Management -

York University
2020

Skills

  • Operations Management
  • Data Analysis
  • Financial Management
  • Advocacy

Languages

English
Full Professional

Timeline

Transportation Clerk

Student Transportation TDSB
07.2020 - 11.2023

Summer Camp Supervisor, Summer Program

TDSB
07.2018 - 01.2018

Newcomer Program Facilitator, Summer Program

Rose Ave Public School
07.2017 - 01.2017

Facilitator

08.2016

Welcoming Communities
01.2015 - 01.2019

Certificate, Human Resource Management -

York University

Transportation Clerk

Student Transportation TDSB
1 1 - 11.2019
KAYANN CHERYL ROBERTSON