Kayanna Pellerin
Barrie,Ontario
Summary
Encouraging assistant manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Assistant Manager
The Shoe Company
06.2021 - Current
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Leads an operationally sound business by balancing company policies, procedures, shrink/loss prevention
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Develops and implements agile plans to achieve results
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Completed online web orders to ship out to customers across Canada
Team Member
Tim Hortons
06.2019 - 03.2020
- Prepare food and various drinks
- Run/operate cash registers, use of basic math skills
- Take drive thru orders via headset
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Work different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Barrie North Collegiate Institute
Barrie, ON06.2022
Skills
- Recruiting and interviewing
- Product and service knowledge
- Employee scheduling
- Self directed and motivated
- Ability to conduct presentations in a professional manner
- Respects and adheres to confidentiality
- Strong independent and team oriented skills
- Exceptional attention to detail
- Excellent conflict resolution and stress management capabilities
- Sound knowledge of social media outlets
- First aid and CPR certified
Additional Information
References available upon request.
Timeline
Assistant Manager
The Shoe Company
06.2021 - Current
Team Member
Tim Hortons
06.2019 - 03.2020
High School Diploma -
Barrie North Collegiate Institute
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