KAYANAT SHARMA
Barrie,ON
Summary
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Material Handler Team Lead
HONDA of Canada Mfg
2024.03 - Current
- Monitored production levels and implemented measures to increase output.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Met or exceeded production goals and objectives by following strict procedures.
- Handled day-to-day shipping and receiving overseeing more than 30 packages per day
- Determined staffing needs, developing schedules to staff all shifts.
Supervisor
KFC Taco Bell
2022.04 - 2024.03
- Customer Service, Cash Handling, Payment Processing
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Retail Sales Associate
Ritson Optical
2020.03 - 2022.03
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns
Education
Diploma - Marketing Management - Marketing Communications
Durham College
Oshawa, ON04.2021
Skills
- Data Analytics
- Inventory Control
- Money Handling
Cash Register Operation
- Order Processing
- Customer Service
- Teamwork
- Upselling strategies
Languages
English
Professional Working
Certification
- Certified Customer Service agent through Call center
- Certification in Microsoft excel
- Certification in Data Analytics
- Certification in Digital Marketing
Timeline
Material Handler Team Lead
HONDA of Canada Mfg
2024.03 - Current
Supervisor
KFC Taco Bell
2022.04 - 2024.03
Retail Sales Associate
Ritson Optical
2020.03 - 2022.03
Diploma - Marketing Management - Marketing Communications
Durham College
- Certified Customer Service agent through Call center
- Certification in Microsoft excel
- Certification in Data Analytics
- Certification in Digital Marketing
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