KAYALVEZHI KAMALAKANNAN
Kitchener,ON
Summary
Dynamic and results-oriented professional with extensive experience in loan processing and office administration at SKN Consumer Finance Ltd. Excelled in client relations and financial advising, leveraging excellent communication skills and proficiency in Microsoft Applications. Demonstrated ability to collaborate effectively, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
LOAN OFFICER AND OFFICE ADMINISTRATOR
SKN CONSUMER FINANCE LTD.
SCARBOROUGH
08.2018 - 08.2024
- Maintain an active knowledge base of all the organization's loan products
- Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals
- Helping the clients with loan application procedure and formalities
- Complete credit and loan documentation and interview applicants for loans
- Approve applications or recommend applications for approval
- Prepare statements on delinquent accounts
- Answer telephone and relay telephone calls and answer electronic inquiries
- Research and evaluate loan applicant's financial status, references, credit and ability to repay loan
- Set up, maintain and review - credit and loan files
- Maintained strict confidentiality of bank records and client information
- Supervised colleague and motivated to maintain customer service and performance standards
- Collaborated with team members to achieve target results
OFFICE ADMINISTRATOR
H BREITER WINDOW CLEANING LTD
NORTH YORK
06.2018 - 07.2018
- Providing administrative support specifically to the low-rise manager and more generally to the H.Breiter office
- Providing product information to customers and concluding sales
- Prepare daily worksheets and invoicing of completed work
- Being very accurate in record and bookkeeping as well as payroll preparation
- Provide conflict resolution with a tactful and diplomatic approach
TELEPHONE SALES REPRESENTATIVE
IMARKETING SOLUTIONS GROUP INC
TORONTO
03.2018 - 05.2018
Education
MASTERS OF BUSINESS ADMINISTRATION - HUMAN RESOURCE
JANSON SCHOOL OF BUSINESS
COIMBATORE04.2005
BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING -
BHARATHIDASAN UNIVERSITY
TRICHY04.2003
Skills
- Quick learner
- Ability to collaborate
- Excellent communication and interpersonal skills
- Proficiency in Microsoft applications (Word, Excel, PowerPoint)
- Problem solver
- Flexible
- Organization skills
- Customer service
- Relationship management
- Document management
- Loan processing
- Team collaboration
- Financial transactions expertise
- Banking
- Cash handling
- Bottom line loanmaster loan servicing
- Client relations
- Financial advising
- Relationship building and management
- Collections proficiency
- Database management
- Financial counseling
- Excellent communicator
- Team player
References
AVAILABLE UPON REQUEST
Languages
English
Native/ Bilingual
Tamil
Native/ Bilingual
References
References available upon request.
Timeline
LOAN OFFICER AND OFFICE ADMINISTRATOR
SKN CONSUMER FINANCE LTD.
08.2018 - 08.2024
OFFICE ADMINISTRATOR
H BREITER WINDOW CLEANING LTD
06.2018 - 07.2018
TELEPHONE SALES REPRESENTATIVE
IMARKETING SOLUTIONS GROUP INC
03.2018 - 05.2018
MASTERS OF BUSINESS ADMINISTRATION - HUMAN RESOURCE
JANSON SCHOOL OF BUSINESS
BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING -
BHARATHIDASAN UNIVERSITY
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