Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaya Zachariah

Barrie,Canada

Summary

Proven ability to provide excellent customer service, and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. I aim to leverage my abilities to help your team achieve its goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Activity Aide

Bob Rumball Home for the Deaf
Barrie, Ontario
06.2024 - 08.2025
  • Organized and facilitated daily activities for deaf and hard-of-hearing residents, promoting social connection.
  • Adapted programs to meet the physical and cognitive needs of individuals with a variety of capabilities.
  • Maintained accurate documentation of the residents' participation and progress.
  • Assisted residents and staff during mealtime and drink service.

Hostess

The Keg Steakhouse & Bar
Barrie, Canada
01.2022 - 08.2023
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.
  • Processed phone and online orders, keeping food hot and fresh until picked up.

Restaurant Busser

The Keg Steakhouse & Bar
Barrie, Canada
08.2021 - 01.2022
  • Maintained cleanliness and sanitation standards in all areas of the restaurant.
  • Performed side work duties including sweeping floors, stocking glasses, refilling condiment containers.
  • Communicated effectively with colleagues to ensure smooth operations within the restaurant.

Education

High School Diploma -

Saint Joan of Arc High School
Barrie
06.2023

Honours Applied Science in Human Behaviour -

McMaster University
Hamilton
04.2027

Skills

  • Strong problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Patience and empathy
  • Efficient collaboration
  • Active listening
  • Phone etiquette

Certification

  • Food Handler Training Certificate
  • Smart Serve Ontario Certification

Timeline

Activity Aide

Bob Rumball Home for the Deaf
06.2024 - 08.2025

Hostess

The Keg Steakhouse & Bar
01.2022 - 08.2023

Restaurant Busser

The Keg Steakhouse & Bar
08.2021 - 01.2022

High School Diploma -

Saint Joan of Arc High School

Honours Applied Science in Human Behaviour -

McMaster University

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Kaya Zachariah