Kaya Scribe
Winnipeg
Summary
To obtain part-time employment in hospitality where I can use my customer service and organizational skills in a team-oriented environment while pursuing my High School Diploma.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Bartender
Assiniboine Gordon Inn On The Park
Winnipeg, MB
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Child Care
01.2015 - Current
- Planned activities and took children on outings
- General cleaning duties
- Prepared meals
- Monitored children to ensure safety
Set-up Crew - Serving food (Volunteer)
Herman’s Café
01.2014 - 01.2018
- Company Overview: Fundraiser for Ethiopian Children
- Distributed raffle tickets
- Helped set-up tables and chairs
- Set-up drink station
- Putting prepared food out and Serving food to people
- Managed cash floats
- Fundraiser for Ethiopian Children
Education
Provincial Food Handlers Certificate -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Smart Choices Responsible Service Certificate Program -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Manitoba Service Excellence -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Winnipeg Ambassador Program -
Manitoba Tourism Education College
Winnipeg, MB12.2022
First Aid CPR Level C -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Bartender and Food and Beverage Server -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Skills
- Effective Prioritization
- Efficient Multitasking
- Engaged Listening Skills
- Clear Communication
- Informed Judgment
- Customer Engagement
- Positive Attitude
- Operational Efficiency
- Adaptability
- Quick Learning
- Cross-Cultural Understanding
- Professionalism
- Courtesy
Timeline
Bartender
Assiniboine Gordon Inn On The Park
05.2022 - Current
Child Care
01.2015 - Current
Set-up Crew - Serving food (Volunteer)
Herman’s Café
01.2014 - 01.2018
Smart Choices Responsible Service Certificate Program -
Manitoba Tourism Education College
Manitoba Service Excellence -
Manitoba Tourism Education College
Winnipeg Ambassador Program -
Manitoba Tourism Education College
First Aid CPR Level C -
Manitoba Tourism Education College
Bartender and Food and Beverage Server -
Manitoba Tourism Education College
Provincial Food Handlers Certificate -
Manitoba Tourism Education College