Kaya Scribe
Winnipeg
Summary
To obtain part-time employment in hospitality where I can use my customer service and organizational skills in a team-oriented environment while pursuing my High School Diploma.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Bartender
Assiniboine Gordon Inn On The Park
05.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Child Care
01.2015 - Current
- Planned activities and took children on outings
- General cleaning duties
- Prepared meals
- Monitored children to ensure safety
Set-up Crew - Serving food (Volunteer)
Herman’s Café
01.2014 - 01.2018
- Company Overview: Fundraiser for Ethiopian Children
- Distributed raffle tickets
- Helped set-up tables and chairs
- Set-up drink station
- Putting prepared food out and Serving food to people
- Managed cash floats
- Fundraiser for Ethiopian Children
Education
Provincial Food Handlers Certificate -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Smart Choices Responsible Service Certificate Program -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Manitoba Service Excellence -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Winnipeg Ambassador Program -
Manitoba Tourism Education College
Winnipeg, MB12.2022
First Aid CPR Level C -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Bartender and Food and Beverage Server -
Manitoba Tourism Education College
Winnipeg, MB12.2022
Skills
- Effective Prioritization
- Efficient Multitasking
- Engaged Listening Skills
- Clear Communication
- Informed Judgment
- Customer Engagement
- Positive Attitude
- Operational Efficiency
- Adaptability
- Quick Learning
- Cross-Cultural Understanding
- Professionalism
- Courtesy
Timeline
Bartender
Assiniboine Gordon Inn On The Park
05.2022 - Current
Child Care
01.2015 - Current
Set-up Crew - Serving food (Volunteer)
Herman’s Café
01.2014 - 01.2018
Smart Choices Responsible Service Certificate Program -
Manitoba Tourism Education College
Manitoba Service Excellence -
Manitoba Tourism Education College
Winnipeg Ambassador Program -
Manitoba Tourism Education College
First Aid CPR Level C -
Manitoba Tourism Education College
Bartender and Food and Beverage Server -
Manitoba Tourism Education College
Provincial Food Handlers Certificate -
Manitoba Tourism Education College
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