Kaya Marks
Brooklin,ON
Summary
Hardworking and passionate individual with excellent leadership and organizational skills. Focused on increasing team productivity while meeting company standards for health and safety as well as food quality.
Overview
4
4
years of professional experience
Work History
Senior Shift Leader
Domino's Pizza
11.2020 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Server/Kitchen Staff Member
Hollywood Cone Cafe
05.2019 - 10.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Monitored food temperatures and quality throughout shifts.
Education
Bachelor of Arts - Forensic Psychology
University of Ontario Institute of Technology
Oshawa, ON04.2024
High School Diploma -
Brooklin High School
Brooklin, ON06.2019
Skills
- Food Safety and Sanitation
- Cash Handling
- Inventory and Supply Management
- Verbal and Written Communication
- Customer Service and Rapport
- Hospitality Service Expertise
Timeline
Senior Shift Leader
Domino's Pizza
11.2020 - Current
Server/Kitchen Staff Member
Hollywood Cone Cafe
05.2019 - 10.2020
Bachelor of Arts - Forensic Psychology
University of Ontario Institute of Technology
High School Diploma -
Brooklin High School
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