Kaya Feranc
Lanigan,SK
Summary
Highly driven and motivated sales and customer service professional with diverse experience within the health and wellness niche, and with client communication and team collaboration; creating genuine, trusting connections.
Driven to provide highly impactful and quality customer service. Innovative in leveraging knowledge of products and services, as well as creating impactful solutions for customers to drive loyalty, retention and revenue.
Overview
4
4
years of professional experience
Work History
Yoga and Breath-work Instructor
BASE Fitness
10.2023 - Current
- Communicating before and after class with students to create a welcoming, safe and enjoyable atmosphere.
- Increased student motivation by developing engaging teaching plans and empathetic support, that caters to individualized needs and levels.
- Boosting student performance by providing individualized support and constructive feedback.
- Promoting a positive learning environment by establishing clear expectations, and maintaining consistent class management techniques.
- Assisting students to explore concepts and learnings with engaging, mind-body focused instructions.
Registered Nurse, Medical-Surgical Unit
Nurse Next Door
07.2022 - 10.2023
- Improved patient outcomes by providing comprehensive assessments and developing individualized care plans.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Demonstrated flexibility in managing multiple priorities concurrently during high-demand periods while maintaining a calm demeanor.
- Performed competently and efficiently in various different settings and environments between two hospitals and visiting patient's at their home; adapting to the changing needs of the patient, setting and healthcare team.
Corporate Yoga and Pilates Instructor
Your UrbanCore
06.2020 - 10.2023
- Increased student motivation by developing engaging lesson plans that was geared to various needs and levels.
- Communicating before and after class with students to create a welcoming, safe and enjoyable atmosphere.
- Promoted classroom safety, collaboration and a comfortable open space for questions and self-reflection.
- Improved student performance by defining clear goals and benefits; understanding the student's situation and adjusting the approach to meet students' needs.
- Helped students explore concepts and learnings with engaging, mind-body focused instructions.
- Fostered student interest through creative and engaging instruction and class plans.
Education
Elite Intermedite Level - Remote Sales Closer And Setter
Remote Closing Certification Elite Academy
02.2024
Skills
- Objection Handling
- Active listening
- Effective communication
- Team collaboration
- Networking abilities
- Business Development
- Customer Needs Assessment
- Sales Closing
- Strategy Development
- Product and Service Knowledge
- Natural Script Reading
- Follow-Up Skills
Languages
English
Native or Bilingual
References
References available upon request.
Timeline
Yoga and Breath-work Instructor
BASE Fitness
10.2023 - Current
Registered Nurse, Medical-Surgical Unit
Nurse Next Door
07.2022 - 10.2023
Corporate Yoga and Pilates Instructor
Your UrbanCore
06.2020 - 10.2023
Elite Intermedite Level - Remote Sales Closer And Setter
Remote Closing Certification Elite Academy
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