Kay Wong
Burnaby
Summary
Dynamic Supply Chain Officer with a proven track record at Watermark Asia Limited, enhancing supplier performance and mitigating risks. Skilled in logistics coordination and communication, I foster collaboration and drive continuous improvement, ensuring optimal inventory control and customer satisfaction. Recognized for streamlining processes and delivering results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Supply Chain Officer
Watermark Asia Limited
06.2023 - 07.2024
- Established robust risk management strategies, mitigating potential disruptions within the supply chain network.
- Facilitated regular communication between internal stakeholders and external partners, improving collaboration across the supply chain network.
- Monitored supplier quality to identify potential issues.
- Enhanced supplier performance evaluation processes, fostering a culture of continuous improvement among vendors and partners.
Business Support Officer
Aurabeat Technology Limited
12.2021 - 04.2023
- Streamlined internal communications by creating clear channels for information sharing among team members.
- Liaise closely with oversea and local customer and handle regular sales and administration duties, including handles customer enquiries, complaints, warranty and provide after sales support on daily operation.
- Provide shipping coordination with customers and forwarders and other parties (Fedex, DHL, UPS and SF express)
- Handle full set of shipping documents including I/E Declaration, Tradelink and etc.
- Process stock reception and update the data in the system once warehouse completes the physical reception
Supply Planner
SEB Asia Limited
01.2019 - 05.2020
- Ensure business units in Global have sufficient inventory to meet their sales objectives.
- Provide accurate and timely information to support effective global capacity planning for both factories and materials suppliers.
- Co-ordinate with supplier, market and delivery team to deliver and collect goods on schedule.
- Work with supply planning team and market to monitor the gap between demand and supply plan, recommend action plan in case of issues.
- Liaise with key partners to make strategic decisions concerning current and future stock holding and sales objectives.
Sales Administrator
Ptarmigan Integration Limited
03.2017 - 02.2018
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
Logistic Administrator
Richemont Asia Pacific Limited
09.2015 - 05.2016
- Collaborated with cross-functional teams to optimize supply chain operations and achieve company objectives.
- Reduced shipping costs through strategic carrier negotiations and route optimization.
- Leveraged advanced software tools for improved visibility into supply chain processes, enabling proactive adjustments as needed.
Business Coordinator
Che Fung Hong Kong Co. Ltd
07.2014 - 06.2015
- Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and vendors.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Supported executive-level staff by handling complex scheduling needs and managing confidential information discreetly
Assistant Marketing and Sales Officer
Sun Wah Marine Product (HK) Co Ltd
09.2011 - 12.2013
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Administrative Executive
Medialink
03.2010 - 07.2011
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Supporting the Executive level for the Ad hoc task and prepare the presentation.
Executive Assistant
Education Bureau
09.2008 - 01.2009
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments to optimize time
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Treasury Assistant
Hong Kong Jockey Club
06.2007 - 04.2008
- Streamlined payment processes by implementing efficient electronic funds transfer systems, resulting in reduced costs and improved accuracy.
- Enhanced cash flow management by monitoring daily bank balances and performing timely fund transfers.
- Monitored compliance with regulatory requirements and internal controls, ensuring a robust risk management framework for treasury operations.
Administrative Officer
HSBC Bank
06.2006 - 12.2006
- Maintained accurate records, ensuring timely processing for funding setup and data conversion
- Managed files and records for internal and adhered to safety procedures to prevent breaches and data misuse.
- Setting up the training manual for the internal users.
Education
Bachelor Of Arts - Economics
Simon Fraser University
Vancouver, None09.2005
Skills
- Supply chain management
- Inventory control
- Supplier evaluation
- Logistics coordination
- Customer service
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Warehouse operations
- Production scheduling
- Logistics planning
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Supply Chain Officer
Watermark Asia Limited
06.2023 - 07.2024
Business Support Officer
Aurabeat Technology Limited
12.2021 - 04.2023
Supply Planner
SEB Asia Limited
01.2019 - 05.2020
Sales Administrator
Ptarmigan Integration Limited
03.2017 - 02.2018
Logistic Administrator
Richemont Asia Pacific Limited
09.2015 - 05.2016
Business Coordinator
Che Fung Hong Kong Co. Ltd
07.2014 - 06.2015
Assistant Marketing and Sales Officer
Sun Wah Marine Product (HK) Co Ltd
09.2011 - 12.2013
Administrative Executive
Medialink
03.2010 - 07.2011
Executive Assistant
Education Bureau
09.2008 - 01.2009
Treasury Assistant
Hong Kong Jockey Club
06.2007 - 04.2008
Administrative Officer
HSBC Bank
06.2006 - 12.2006
Bachelor Of Arts - Economics
Simon Fraser University
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