KAY CASEY

A result driven, dynamic professional with strong oral and written skills, and a proven track record for success. Below are some highlights:

• Support Care Aide & Public School Volunteer: Highest of ethical requirements, kindness, patience, compassion, empathy, dignity, and guidance in working with the young and the senior alike
• Small Business Owner: Maker, marketing, operational activities, initiative to find creative approaches, experienced in the use of social media, tablets, smartphones, online tools and applications, engaging customers, identifying customer needs, building rapport and a passion for helping clients, creating with exact precision, sales, and maintaining loyalty
• Loss Prevention Manager & Administrator: Educator in compliance and policies, problem solver / solutions, working with a team (i.e., creating and implementing the “High Shrink Sponsor” program)
• Claims Manager & Risk Analyst: Analytical skills, accuracy, employee/employer obligations (i.e., WSIB), strong customer service skills, metric-based performance environment, first point of contact for team, advice, developing, and creating a company wide program (i.e., online claim reporting system)
• Private Investigator & Supervisor: Strong negotiation skills, highly organized, assessing client’s financial risks, policy implementation to mitigate loss, engage with operations (i.e., ”train the trainer”)

• Kay At Home, 2018 & 2019 Reader's Choice Award
• Kay At Home, 2019 'International Women's Day', featured in 'Women in Business'
• Kay At Home, articles/features, such as: Business in Burlington, Burlington Post, Business in Milton, Milton Champion, Food & Drink Magazine, Metroland Media, Toronto Designers Market, Canadian Designers, CHCH Television Feature, 2019/2020