Kay Benjamin
Lethbridge,Canada
Summary
Reliable Key Holder with a solid understanding of retail dynamics and customer service standards. Experience providing product recommendations and solutions to meet customer needs and exceed expectations. Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
KEY HOLDER
Warehouse One
Lethbridge, AB
10.2025 - 07.2026
- Updated merchandise displays regularly to enhance product visibility.
- Promoted loyalty program to encourage customer retention. to obtain recurring customers and sales.
- Organized backroom storage areas to maximize space utilization and improve product accessibility.
- Help enforce safety regulations to ensure staff and customer safety.
- Keeping up to date on store policies, loss, and prevention monthly.
KEY HOLDER
Jersey City
Lethbridge, AB
05.2024 - 05.2025
- Responsible for opening and closing the store and ensuring the store is properly secured each day.
- Familiar with daily sales goals and personal goals to improve the overall success of sales and improve company standards.
- Processed bank deposits and withdrawals from registers.
- Conducted audits on store supplies to ensure adequate inventory levels and support operational efficiency.
SEASONAL SALES ASSOCIATE
Showcase
Lethbridge, AB
10.2023 - 01.2024
- Demonstrated product features and benefits for customers' needs.
- Demonstrated product features and benefits tailored to customer needs, improving satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
SALES ASSOCIATE
Softmoc
Lethbridge
10.2022 - 08.2023
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction and loyalty.
- Resolved conflicts calmly using problem-solving and interpersonal skills, ensuring positive customer experiences.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
CASHIER/SALES ASSOCIATE
Ardene
Lethbridge
06.2020 - 01.2022
- Monitored sales floor to assist customers and ensure timely replenishment of merchandise.
- Operated cash register, accurately processing sales and managing change and receipts according to POS procedures.
- Maintained cleanliness and organization throughout the store by performing regular cleaning tasks and organizing merchandise displays.
Education
Elite Program
Bella Elite Beauty Academy
Lethbridge, AB 07.2026 - 02.2027
High School Diploma -
Winston Churchill High School
Lethbridge, ABSkills
- Cash Handling
- Loss prevention
- Sales Target Achievement
- Opening/Closing Procedures
- Customer Service
- Verbal and Written Communication
- Problem-Solving
- Teamwork and Collaboration
Availability
- Monday: Open
- Friday: Open
- Saturday: Open
- Sunday: Open
References
- Dakota Knee | Lids Manager | 780-715-8207
- Covy St.Martin | Lids & Jersey City General Manager | 403-634-0312
- Christie Naylor | Warehouse One Team Lead | 403-635-6846
Timeline
Elite Program
Bella Elite Beauty Academy
07.2026 - 02.2027
KEY HOLDER
Warehouse One
10.2025 - 07.2026
KEY HOLDER
Jersey City
05.2024 - 05.2025
SEASONAL SALES ASSOCIATE
Showcase
10.2023 - 01.2024
SALES ASSOCIATE
Softmoc
10.2022 - 08.2023
CASHIER/SALES ASSOCIATE
Ardene
06.2020 - 01.2022
High School Diploma -
Winston Churchill High School