Kawtar El Badaoui
Montréal,Canada
Summary
Dynamic Treasury Advisor at National Bank with proven expertise in enhancing client relationships and streamlining operations through technology. Recognized for exceptional communication and leadership skills, consistently improving customer satisfaction. Adept at navigating complex banking regulations and delivering tailored financial solutions, driving success in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Treasury Advisor for Large Companies
National Bank
Montréal, Québec
07.2023 - Current
- Assisted customers by answering banking questions and recommending solutions.
- Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
- Leveraged banking technology platforms to streamline operations and enhance the client experience.
- Developed and expanded financial planning relationships with customers through loyal and dedicated service.
Accounting Technician
Construction OVI
Montréal, Quebec
09.2021 - 07.2023
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Coded invoices to maintain organized and accurate records.
- Prepared weekly payroll for team of salaried and hourly employees.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Reconciled computer reports with manually maintained ledgers.
Business Customer Service Representative
National Bank
Montréal, Quebec
11.2019 - 09.2021
- Engaged in conversation with the customers to understand their needs, resolve issues, and answer product questions.
- Conferred with customers by telephone to provide information about products or services.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Server
Restaurant Ayla
Montréal, Québec
- Provided exceptional service to a high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server/Barista
Restaurant Vivere
Montréal, Quebec
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
DEC - Diploma of Collegial Studies - Accounting And Managment
College LaSalle
Montréal, Qc07-2019
Skills
- Customer service
- Communication
- Multitasking capacity
- Teamwork and collaboration
- Computer skills
- Adaptability
- Leadership abilities
- Problem-solving
Languages
Francais
Full Professional
Anglais
Full Professional
Italien
Native/ Bilingual
Arabe
Native/ Bilingual
Timeline
Treasury Advisor for Large Companies
National Bank
07.2023 - Current
Accounting Technician
Construction OVI
09.2021 - 07.2023
Business Customer Service Representative
National Bank
11.2019 - 09.2021
Server
Restaurant Ayla
Server/Barista
Restaurant Vivere
DEC - Diploma of Collegial Studies - Accounting And Managment
College LaSalle
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