● Recommended potential products or services to management by collecting customer information and analyzing customer needs
● Identified and assessed customers’ needs to achieve satisfaction
● Followed communication procedures, guidelines and policies
● Assisted with placement of orders, refunds, or exchanges
● Basic computer and internet skills including Microsoft word, excel and PowerPoint
● Fast learner
● Reliable
● Able to work individually and within a team
● Ability to manage priorities
● Punctual, motivated, multi-task oriented courteous, polite and resourceful