Kavya Dhaneshbhai Patel
586, Churchill Drive West , Thunder Bay,ON
Summary
Dynamic and results-oriented professional with extensive experience at Dmart India, excelling in customer service and cash handling. Demonstrated ability to foster relationships, ensuring customer satisfaction, and proficient in Microsoft Excel for data analysis. Collaborated effectively with teams to surpass sales targets, showcasing exceptional problem-solving and time management skills.
Overview
1
1
year of professional experience
Work History
Cashier /Customer Service Representative
Dmart India
04.2024 - 10.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
College Diploma - Business-Marketing
Confederation College
Thunder Bay, None04-2026
High School - Commerce
Sri Satya Sai Vidyaniketan
Navsari,Gujarat,India04-2024
Skills
- Customer service: Addressing customer need,Answering inquiries and proving support
- Problem resolution: Handling Customer issues complaints, finding solution, and ensuring customer satisfaction
- Relationship building: Developing rapport with customer to foster loyalty and positive interaction
- Time management skills: Efficiently managing tasks and prioritizing customer needs within a given timeframe
- Cash handling: Processing transaction, managing cash drawer and potentially balancing accounts
- Microsoft Excel: Utilizing Excel for data entry, analysis and report making
Languages
English
Hindi
Gujarati
Timeline
Cashier /Customer Service Representative
Dmart India
04.2024 - 10.2024
College Diploma - Business-Marketing
Confederation College
High School - Commerce
Sri Satya Sai Vidyaniketan
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