Summary
Overview
Work History
Education
Skills
Certificates Awards
Volunteer Experience
Languages
Timeline
Generic

Kavya Vyas

Brampton,Ontario

Summary

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Cashier

The Home Depot Store
08.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.

Social Media Manager

Shankra Naturals
12.2021 - 06.2022
  • Met new people and learned more about the company and the foundation of it
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.

Data Entry Intern

Singh Electronics
03.2021 - 05.2021
  • Worked closely with the manager to make sure website was up to date
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Checked for accuracy by verifying data and records.
  • Created spreadsheets for more efficient recordkeeping.

Co-Op Student

Canadian Tire
12.2020 - 03.2021
  • Developed great customer service skills
  • Shadowed personnel, learning safe and effective operation of systems.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

BBA - Accounting And Payroll

Trios College
Brampton, ON
08.2023

Castlebrooke Secondary School
06.2022

Skills

  • Excellent organizer and responsible worker
  • Cooperative in teams
  • Leadership skills
  • Strong problem solving and communication skills
  • Able to follow instructions and work independently
  • Customer Service
  • Content Development
  • Brand Promotion

Certificates Awards

  • Emergency First Aid/CPR - 2020
  • 4 Steps Training - 2020
  • WHMIS Training - 2020

Volunteer Experience

  • Rexdale women center, 08/01/19, Etobicoke, ON, Developed leadership skills, Helped with all the activities
  • Albion Library Foodie Festival, 07/01/19, Etobicoke, ON, Helped set up the event, Helped at each booth
  • Air cadets poppy tagging, 11/01/19, Etobicoke, ON, Educated others about air cadets, Improved communication skills

Languages

English
Full Professional
Gujarati
Native or Bilingual

Timeline

Cashier

The Home Depot Store
08.2022 - Current

Social Media Manager

Shankra Naturals
12.2021 - 06.2022

Data Entry Intern

Singh Electronics
03.2021 - 05.2021

Co-Op Student

Canadian Tire
12.2020 - 03.2021

BBA - Accounting And Payroll

Trios College

Castlebrooke Secondary School

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Kavya Vyas