Kavya Vyas
Brampton,Ontario
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Cashier
The Home Depot Store
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Social Media Manager
Shankra Naturals
12.2021 - 06.2022
- Met new people and learned more about the company and the foundation of it
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
Data Entry Intern
Singh Electronics
03.2021 - 05.2021
- Worked closely with the manager to make sure website was up to date
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Checked for accuracy by verifying data and records.
- Created spreadsheets for more efficient recordkeeping.
Co-Op Student
Canadian Tire
12.2020 - 03.2021
- Developed great customer service skills
- Shadowed personnel, learning safe and effective operation of systems.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
BBA - Accounting And Payroll
Trios College
Brampton, ON08.2023
Castlebrooke Secondary School
06.2022
Skills
- Excellent organizer and responsible worker
- Cooperative in teams
- Leadership skills
- Strong problem solving and communication skills
- Able to follow instructions and work independently
- Customer Service
- Content Development
- Brand Promotion
Certificates Awards
- Emergency First Aid/CPR - 2020
- 4 Steps Training - 2020
- WHMIS Training - 2020
Volunteer Experience
- Rexdale women center, 08/01/19, Etobicoke, ON, Developed leadership skills, Helped with all the activities
- Albion Library Foodie Festival, 07/01/19, Etobicoke, ON, Helped set up the event, Helped at each booth
- Air cadets poppy tagging, 11/01/19, Etobicoke, ON, Educated others about air cadets, Improved communication skills
Languages
English
Full Professional
Gujarati
Native or Bilingual
Timeline
Cashier
The Home Depot Store
08.2022 - Current
Social Media Manager
Shankra Naturals
12.2021 - 06.2022
Data Entry Intern
Singh Electronics
03.2021 - 05.2021
Co-Op Student
Canadian Tire
12.2020 - 03.2021
BBA - Accounting And Payroll
Trios College
Castlebrooke Secondary School
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