Kavya Manoj
Thunder Bay,Canada
Summary
Detail-oriented administrative professional with expertise in office coordination, healthcare support, and accounting functions. Skilled in appointment scheduling, patient registration, and electronic record management, with experience supporting physicians and maintaining smooth clinical operations. Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint) and computerized booking systems, ensuring accurate documentation and efficient workflow. Strong background in financial record management, reporting, and clerical accounting tasks. Recognized for clear communication, multitasking in fast-paced environments, and delivering high-quality service to patients, clients, and stakeholders.
Overview
6
6
years of professional experience
Work History
Administrative & Employee Support Specialist
Muthoot Fincorp
03.2021 - 05.2025
- Scheduled and coordinated appointments, events, and staff training sessions, ensuring smooth daily operations.
- Handled client inquiries and provided front-desk support, maintaining a professional and welcoming environment.
- Managed databases and records, ensuring accurate documentation aligned with compliance standards.
- Demonstrated strong multitasking abilities by managing calendars, coordinating meetings, and supporting multiple departments.
- Assisted in implementing digital tools for improved scheduling and record-keeping.
- Collaborated with internal departments to improve communication and workflow efficiency.
Clerk Intern
Chaitanya Mental Health Care Center
01.2020 - 11.2020
- Processed insurance claims and verified patient eligibility for services efficiently.
- Managed patient scheduling and appointment coordination using electronic health record systems.
- Trained new administrative staff on office protocols and software applications to promote consistency.
- Monitored inventory levels of medical supplies, placing orders as necessary to prevent shortages.
- Implemented process improvements that reduced wait times for patients during check-in procedures.
- Handled sensitive patient information with discretion, adhering to guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Generated reports and logged patient information for reliable records.
Accounting & Administrative Assistant
Thomas and Associates Chartered Accountants
01.2019 - 12.2019
- Maintained financial and administrative records with accuracy and confidentiality.
- Assisted in preparing reports, reconciliations, and supporting documentation for senior staff.
- Provided frontline client support, responding to inquiries and assisting with service needs.
- Performed clerical tasks including filing, scanning, scheduling, and correspondence management.
- Supported a fast-paced office environment by managing multiple priorities with efficiency.
Education
Master of Commerce (M.Com) - Accounting And Finance
Kerala University
Kerala, India01-2021
Bachelor of Commerce (B.Com) - Accounting And Finance
Emmanuel College
India01-2018
Twelfth Grade -
Kendriya Vidyalaya Pangode
Kerala, India01-2015
Skills
- Remote support
- Customer relationship management
- Scheduling appointments
- Filing systems
- Data entry proficiency
- Document management
- Calendar management
- Verbal and written communication
- Patient charting
- Multitasking in high-volume environments
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Administrative & Employee Support Specialist
Muthoot Fincorp
03.2021 - 05.2025
Clerk Intern
Chaitanya Mental Health Care Center
01.2020 - 11.2020
Accounting & Administrative Assistant
Thomas and Associates Chartered Accountants
01.2019 - 12.2019
Master of Commerce (M.Com) - Accounting And Finance
Kerala University
Bachelor of Commerce (B.Com) - Accounting And Finance
Emmanuel College
Twelfth Grade -
Kendriya Vidyalaya Pangode
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