Kavya Joseph
Toronto,ON
Summary
Futures thinking and foresight enthusiast, skilled in building products focused on user-driven research and design. Dedicated to crafting meaningful and holistic solutions, I excel at merging various disciplines to create innovative and impactful products and experiences.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Futures Thinking and Foresight Apprentice
Consulting
Global
11.2023 - Current
- Helped facilitate the foresight masterclass under Dr, Scott Macleod for the Asian Financial leadership Programme(AFLP) in Singapore for C- suite executives in banking, insurance, and asset management under the human capital leadership institute
- Co-facilitation of the Foresight masterclass under Dr. Scott McLeod for the Schmidt futures Fellowship program. https://www.schmidtfutures.com/
Experience Lead
Temus
Singapore
10.2021 - 10.2023
- Team Building and Growth: Established and developed a design team from its inception, expanding it to a robust team of 8 members within a span of 2 years.
- Design Research and Strategy: Pioneered the development of the design research practice and go-to-market strategy, including the creation of a comprehensive design playbook.
- Public Sector Focus: Strategically concentrated efforts on public sector projects, leveraging qualitative user research and insights to craft enduring product concepts and long-term product strategies and roadmaps. Key clients encompassed notable organizations such as the Ministry of Law, SMRT, SGInnovate, among others.
- Product Innovation: Spearheaded the experience strategy, product development, and design for a carbon project monitoring platform and a satellite scanning platform, guiding them from ideation to MVP build. This encompassed design, content creation, information architecture, and strategic planning while collaborating effectively with cross-functional product and client teams.
- Client-Centric Approach: Led the translation of client requirements into technical requirements and user flows and stories, ensuring alignment with client objectives and enhancing project efficiency.
Strategy and UX Research Lead
RoundFeather
San Diego, California
01.2015 - 10.2021
- Successfully launched the Paven financial well-being app for millennial employees at a major social media company. Led the entire product development cycle, including user research, testing, prototype development, and MVP creation. Key achievements:Awarded Best Engagement Strategy in the Retirement and Pension Plans category.
Attracted over 3,000 users within the first year.
Achieved a 60% increase in financial advisor appointments within the app.
- Oversaw the development of investor-facing web experiences for key financial products at a leading US wealth management company, resulting in enhanced investor engagement and awareness.
- Collaborated with multiple Fortune 500 companies across various sectors, conducting end-to-end user research, prototyping concepts, and shaping product strategies. Industries covered included logistics, taxes, banking, technology, manufacturing, engineering, consumer packaged goods, and life insurance.
- Led and managed US-based research and design teams, responsible for business development, proposal creation, key account management, recruitment, and training
Marketing Coordinator
Sun Glow
Toronto
09.2013 - 04.2014
- Established and executed an Amazon marketplace channel, effectively expanding product distribution for a secondary product line, contributing to increased market reach and revenue diversification.
Education
Master of Science - Digital Social Media
University of Southern California (USC)
Los Angeles, United States 04.2017
Bachelor of Arts - Communication & Extended Minor in Psychology
Simon Fraser University
Burnaby, BC04.2013
Certification
- 2022 | Masterclass in Design for Complexity: Using systems and transition thinking in design, The University of Delft (TUDelft), Netherlands
- 2018 | Positive Design research methodology, Round Feather Academy-in partnership with Emotion Studio and TU Delft, Netherlands
- 2014| Digital Marketing continuing education, University of Toronto, Canada
Timeline
Futures Thinking and Foresight Apprentice
Consulting
11.2023 - Current
Experience Lead
Temus
10.2021 - 10.2023
Strategy and UX Research Lead
RoundFeather
01.2015 - 10.2021
Marketing Coordinator
Sun Glow
09.2013 - 04.2014
Master of Science - Digital Social Media
University of Southern California (USC)
Bachelor of Arts - Communication & Extended Minor in Psychology
Simon Fraser University