Summary
Overview
Work History
Education
Certification
Websites
Timeline
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Kavya Joseph

Toronto,ON

Summary

Futures thinking and foresight enthusiast, skilled in building products focused on user-driven research and design. Dedicated to crafting meaningful and holistic solutions, I excel at merging various disciplines to create innovative and impactful products and experiences.

Overview

10
10
years of professional experience
3
3
Certification

Work History

Futures Thinking and Foresight Apprentice

Consulting
11.2023 - Current
  • Helped facilitate the foresight masterclass under Dr, Scott Macleod for the Asian Financial leadership Programme(AFLP) in Singapore for C- suite executives in banking, insurance, and asset management under the human capital leadership institute
  • Co-facilitation of the Foresight masterclass under Dr. Scott McLeod for the Schmidt futures Fellowship program. https://www.schmidtfutures.com/

Experience Lead

Temus
10.2021 - 10.2023
  • Team Building and Growth: Established and developed a design team from its inception, expanding it to a robust team of 8 members within a span of 2 years.
  • Design Research and Strategy: Pioneered the development of the design research practice and go-to-market strategy, including the creation of a comprehensive design playbook.
  • Public Sector Focus: Strategically concentrated efforts on public sector projects, leveraging qualitative user research and insights to craft enduring product concepts and long-term product strategies and roadmaps. Key clients encompassed notable organizations such as the Ministry of Law, SMRT, SGInnovate, among others.
  • Product Innovation: Spearheaded the experience strategy, product development, and design for a carbon project monitoring platform and a satellite scanning platform, guiding them from ideation to MVP build. This encompassed design, content creation, information architecture, and strategic planning while collaborating effectively with cross-functional product and client teams.
  • Client-Centric Approach: Led the translation of client requirements into technical requirements and user flows and stories, ensuring alignment with client objectives and enhancing project efficiency.

Strategy and UX Research Lead

RoundFeather
01.2015 - 10.2021
  • Successfully launched the Paven financial well-being app for millennial employees at a major social media company. Led the entire product development cycle, including user research, testing, prototype development, and MVP creation. Key achievements:Awarded Best Engagement Strategy in the Retirement and Pension Plans category.
    Attracted over 3,000 users within the first year.
    Achieved a 60% increase in financial advisor appointments within the app.
  • Oversaw the development of investor-facing web experiences for key financial products at a leading US wealth management company, resulting in enhanced investor engagement and awareness.
  • Collaborated with multiple Fortune 500 companies across various sectors, conducting end-to-end user research, prototyping concepts, and shaping product strategies. Industries covered included logistics, taxes, banking, technology, manufacturing, engineering, consumer packaged goods, and life insurance.
  • Led and managed US-based research and design teams, responsible for business development, proposal creation, key account management, recruitment, and training

Marketing Coordinator

Sun Glow
Toronto
09.2013 - 04.2014
  • Established and executed an Amazon marketplace channel, effectively expanding product distribution for a secondary product line, contributing to increased market reach and revenue diversification.

Education

Master of Science - Digital Social Media

University of Southern California (USC)
Los Angeles, United States
04.2017

Bachelor of Arts - Communication & Extended Minor in Psychology

Simon Fraser University
Burnaby, BC
04.2013

Certification

  • 2022 | Masterclass in Design for Complexity: Using systems and transition thinking in design, The University of Delft (TUDelft), Netherlands
  • 2018 | Positive Design research methodology, Round Feather Academy-in partnership with Emotion Studio and TU Delft, Netherlands
  • 2014| Digital Marketing continuing education, University of Toronto, Canada


Websites

Timeline

Futures Thinking and Foresight Apprentice

Consulting
11.2023 - Current

Experience Lead

Temus
10.2021 - 10.2023

Strategy and UX Research Lead

RoundFeather
01.2015 - 10.2021

Marketing Coordinator

Sun Glow
09.2013 - 04.2014

Master of Science - Digital Social Media

University of Southern California (USC)

Bachelor of Arts - Communication & Extended Minor in Psychology

Simon Fraser University

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Kavya Joseph