Kavya Goel
New Westminster,British Columbia
Summary
Dedicated candidate certified in Standard First Aid and CPR (Level C) eager to secure a home support worker position by leveraging the skills to manage the social, emotional and physical well being of clients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Friendly Visitor Volunteer
Mount Pleasant Neighbourhood House
2024.04 - Current
- Improved clients'' socialization through engaging conversations and sharing personal experiences.
- Ensured a positive impact on clients'' quality of life by consistently meeting expectations outlined in the volunteer role description.
- Maintained accurate records of client interactions, ensuring confidentiality and compliance with organizational standards.
- Provided consistent emotional support to clients, leading to noticeable improvements in their behavior, increased confidence, and a more positive outlook on life.
Cashier
Duffins Donuts
2022.05 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and debit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction ratings by 20%, leading to increased customer loyalty and repeat business."
Orientation Leader
Kwantlen Polytechnic University
2024.01 - 2024.01
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Assisted with transition to college life by providing one-on-one support.
Office Support Volunteer
BC Children's Hospital Foundation
2023.11 - 2024.01
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Reduced work load of staff members by 15% by organizing documents and managing donations.
Education
Associate of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BC04.2024
Skills
Standard First Aid (Level C) and CPR
Punctual
Disciplined
Leadership skills
Excellent communication skills
Organized
Flexible
Client focus
Team collaboration
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Limited Working
Certification
- First Aid Certification – American Red Cross or American Heart Association.
- Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
Timeline
Friendly Visitor Volunteer
Mount Pleasant Neighbourhood House
2024.04 - Current
Orientation Leader
Kwantlen Polytechnic University
2024.01 - 2024.01
Office Support Volunteer
BC Children's Hospital Foundation
2023.11 - 2024.01
Cashier
Duffins Donuts
2022.05 - Current
Associate of Arts - Criminology
Kwantlen Polytechnic University
- First Aid Certification – American Red Cross or American Heart Association.
- Cardiopulmonary Resuscitation (CPR) Certification – American Red Cross or American Heart Association.
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