Summary
Overview
Work History
Education
Skills
Timeline
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Kavitha Josephine Radhakrishnan

Mississuaga,ON

Summary

Experienced Mainframe Engineer with 12+ years of expertise in IBM Z/OS environments, delivering scalable, secure, and high-performance solutions for banking, insurance, and automotive sectors. Proficient in COBOL, JCL, CICS, DB2, IMS DB/DC, VSAM, and Z/OS, ensuring regulatory compliance, process automation, and operational efficiency. Specialized in managing enterprise-level B2B solutions through global IT service providers Infosys, Cognizant, and HTC Global Services, supporting major financial institutions including RBS, Manulife, and Ford. Adept at incident resolution, system enhancements, and process optimization, with a strong focus on modernizing legacy applications and integrating API-driven solutions.

Overview

12
12
years of professional experience

Work History

Team Lead | IBM Z/OS Mainframe Engineer

HTC Global Services
Chennai, Tamil Nadu
11.2021 - 04.2025
  • Client: Ford Global Technology and Business Centre, Chennai, Tamil Nadu.
  • Led the development of the Extended Service Plan System (ESPS) on IBM Z/OS, ensuring seamless financial transactions and compliance.
  • Spearheaded process automation, reducing manual workload by 30%, and enhancing operational efficiency.
  • Delivered secure, scalable COBOL and DB2 solutions for financial reporting and contract processing.
  • Developed data integrity tools, ensuring secure file transfers using SFTP and FTP.

Senior Associate | Mainframe Consultant (Banking & Insurance)

Cognizant Technology Solutions
Chennai, Tamil Nadu
09.2016 - 11.2021
  • Client: Manulife Canada, Chennai, Tamil Nadu.
  • Designed critical life insurance applications on IBM Z/OS, ensuring policy accuracy, regulatory compliance, and adherence to industry standards.
  • Developed automation solutions for transaction processing, minimising errors, and improving data security.
  • Managed high-severity incidents, ensuring system uptime, and reducing operational risk.
  • Provided technical mentorship, optimising team efficiency in mainframe application development.

Associate | Mainframe Banking Specialist

Infosys
Chennai, Tamil Nadu
05.2013 - 09.2016
  • Company Overview: Client: The Royal Bank of Scotland (RBS), Chennai, Tamil Nadu.
  • Automated job scheduling and transaction workflows, reducing processing errors, and improving efficiency.
  • Developed data validation tools to prevent data loss, and enhance risk mitigation.
  • Designed scalable banking applications that support high-volume transactions.
  • Conducted rigorous system testing, ensuring high availability and security compliance.

Education

Bachelor of Technology (B.Tech) in Information Technology

Jeppiaar Engineering College, Chennai, India
2012

Skills

  • IBM Z/OS Mainframe Development: JCL, COBOL, CICS, DB2, IMS DB/DC, VSAM, TSO/ISPF
  • Banking & Insurance Solutions: Transaction Processing, Compliance, Policy Administration
  • Automation & System Enhancements: REXX, DFSORT, ICETOOL, SYNCSORT, Easytrieve
  • Infrastructure & Scheduling: CA7 Scheduler, Endevor, File Manager, XPEDITOR, File-Aid
  • Enterprise IT Consulting (B2B): Process Optimization, API Integration, Risk Mitigation
  • Regulatory Compliance & Security: Financial Standards, Data Integrity, Risk Assessment
  • Leadership & Collaboration: Stakeholder Engagement, Team Mentorship, Process Improvement

Timeline

Team Lead | IBM Z/OS Mainframe Engineer

HTC Global Services
11.2021 - 04.2025

Senior Associate | Mainframe Consultant (Banking & Insurance)

Cognizant Technology Solutions
09.2016 - 11.2021

Associate | Mainframe Banking Specialist

Infosys
05.2013 - 09.2016

Bachelor of Technology (B.Tech) in Information Technology

Jeppiaar Engineering College, Chennai, India

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