Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Kavita Kavita

Vernon,BC

Summary

Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

7-eleven
Vernon, British Columbia
10.2022 - Current
  • Maintained up-to-date knowledge of company products and services.
  • Provided spiritual leadership and guidance to congregation.
  • Analyze sales data and customer feedback to identify trends and areas for improvement.
  • Assist with budgeting and financial reporting.
  • nsure high levels of customer satisfaction through excellent service.
  • Handle customer complaints and queries professionally and efficiently.
  • Train staff on best practices for customer interactions.

Supervisor of Operations

Amazon
Surrey, British Columbia
02.2020 - 02.2022
  • Monitor the quality of work performed by warehouse staff to ensure that products are handled correctly and meet company standards.
  • Address any issues related to order fulfillment and work to resolve customer complaints or concerns related to warehouse operations.
  • Act as the point of contact for emergency situations, such as accidents or incidents, and follow proper protocols for reporting and resolving these issues.

Supervisor

nandos
Burnaby, British Columbia
01.2018 - 02.2020
  • Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.

Education

High School Diploma -

Associates of Arts
North Vancouver, BC
04-2020

Skills

  • Cost Reduction
  • Operations Management
  • Employee Performance Evaluations
  • Product and service knowledge
  • Employee Scheduling
  • Sales monitoring

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

  • food service
  • liquor license
  • first aid

References

References available upon request.

Timeline

Assistant Manager

7-eleven
10.2022 - Current

Supervisor of Operations

Amazon
02.2020 - 02.2022

Supervisor

nandos
01.2018 - 02.2020

High School Diploma -

Associates of Arts

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Kavita Kavita