Kavita Parbudin-Adams
Brampton,Ontario
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
Spin Ink Ltd.
05.2021 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Receptionist Administrator
MS. Embroidery & Screenprinting
07.2017 - 01.2018
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Front End Lead/Bridal Consultant
Bed Bath And Beyond
07.2016 - 06.2017
- Monitored cash drawers checkout stations to verify adequate cash supply.
- Trained team members in successful strategies to meet operational and sales targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Administration
Retlaw Partners Inc.
06.2015 - 12.2015
- Data entry and processing
- Responding to e-mail enquiries
- Arranging appointments for staff and clients
- Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
Printing Associate
Spin Ink
06.2013 - 06.2015
- Assisted in printing garments for various clients
- Data entry and processing
- Packaging and shipping orders
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Promptly removed completed loads from press.
Education
Diploma - Business Administration
Sunview College
Brampton, ON06.2016
Completed coursework towards Business Management -
Humber College - The Business School
Mississauga, OntarioHigh School Diploma -
Brampton Centennial Secondary School
Brampton, OntarioHigh School Diploma -
School of the Nations Secondary School
Certificate -
Trendimi Academy
Canadian Aviation Security Awareness Program
Toronto, Ontario05.2015
Skills
- Microsoft Office (Word, Excel, Outlook, Access, PowerPoint)
- QuickBooks
- Photoshop
- Customer Service Management
Languages
English
Native or Bilingual
Timeline
Store Manager
Spin Ink Ltd.
05.2021 - 09.2023
Receptionist Administrator
MS. Embroidery & Screenprinting
07.2017 - 01.2018
Front End Lead/Bridal Consultant
Bed Bath And Beyond
07.2016 - 06.2017
Administration
Retlaw Partners Inc.
06.2015 - 12.2015
Printing Associate
Spin Ink
06.2013 - 06.2015
Diploma - Business Administration
Sunview College
Completed coursework towards Business Management -
Humber College - The Business School
High School Diploma -
Brampton Centennial Secondary School
High School Diploma -
School of the Nations Secondary School
Certificate -
Trendimi Academy
Canadian Aviation Security Awareness Program
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