Kavisha Subramaniam
London,ON
Summary
Performance-driven professional with a proven history of exceeding sales, service, and operational targets. Skilled at building strong customer relationships, solving problems, and streamlining processes to optimize results. Recognized for proactive leadership, strategic thinking, and the ability to manage multiple priorities effectively. Dedicated to delivering exceptional outcomes and driving organizational success.
Overview
6
6
years of professional experience
Work History
Accounting & Operations Administrator
Oxford Builders Supplies - Division of EllisDon
04.2023 - Current
- Operated multi-line phone system: routed calls, delivered messages, and welcomed visitors to ensure smooth daily operations.
- Coordinated communications, registration, recordkeeping, and financial processing to support business efficiency.
- Gained cross-departmental experience in Accounts Receivable, Accounts Payable, Operations, General Accounting, Rentals, Logistics, Legal, Health & Safety and Office Services.
- Trained and onboarded new employees, introducing office procedures, software applications, and company policies.
- Provided executive support on high-priority, confidential projects with accuracy and efficiency.
Keyholder Manager
Group Dynamite Inc
11.2020 - 04.2023
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Drove sales of company products and services by meeting with customers using a strategic and organized approach.
- Managed and encouraged 45+ sales associates to achieve group targets, frequently exceeding quotas.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Analyzed numbers to maximize operations, and budgets.
- Helped train and develop sales associates to perform to the best of their abilities and help them achieve their goals.
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
Accounting & Bookkeeping Administrator
8471533 Canada Inc
01.2020 - 04.2023
- Reduced overhead costs by managing budgets and optimizing resource allocation.
- Developed and maintained a centralized contact database, enabling faster and more efficient communication across departments.
- Streamlined office operations by implementing a new filing system, significantly improving document retrieval times.
- Maintained database systems to track and analyze operational data for management decision-making.
- Recommended and implemented process improvements to meet evolving business needs.
- Generated detailed reports outlining findings, trends, and actionable recommendations.
- Maintained personnel records and updated internal databases to support accurate document management.
- Assisted the General Accountant with financial operations, including bookkeeping and account reconciliation.
Education
BMOS - Specialization Accounting
King's University College - University of Western
London ON04.2026
High School Diploma -
A.B. Lucas Secondary School
London, ON06.2022
Skills
- Languages: Bilingual in French & English
- Accounting & Finance: Full-cycle bookkeeping, cash handling accuracy, account reconciliation, accounts payable/receivable, financial reporting
- Operations & Administration: Office management, data entry, records management, scheduling, database & filing system maintenance, process improvement
- Software: Microsoft Office Suite (Word, Excel, Outlook), Texada, Salesforce, AS 400, POS & multi-line phone systems
- Customer Service: Service-oriented, conflict resolution, active listening, relationship building
- Professional Strengths: Adaptability, reliable & punctual, strong verbal/written communication, team collaboration
Timeline
Accounting & Operations Administrator
Oxford Builders Supplies - Division of EllisDon
04.2023 - Current
Keyholder Manager
Group Dynamite Inc
11.2020 - 04.2023
Accounting & Bookkeeping Administrator
8471533 Canada Inc
01.2020 - 04.2023
BMOS - Specialization Accounting
King's University College - University of Western
High School Diploma -
A.B. Lucas Secondary School
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