NATASHA KHANGURA
New Westminster,BC
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
14
14
years of professional experience
Work History
Project Administrator
Creative Door Services Ltd
Delta, British Columbia
08.2020 - Current
- Review and manage project contracts, ensuring compliance with company policies, and client requirements.
- Maintained payroll records and ensured accurate data entry for timely processing.
- Create and maintain work orders and coordinate with teams to ensure timely execution of tasks.
- Managed the accounts receivable cycle for the commercial department including issuing invoices, tracking payments and reconciling customer accounts.
- Prepare and provide legal and regulatory documents required for project approvals and compliance.
- Managed the credit application process for new clients, ensuring accurate submission to the credit department for evaluation and account establishment.
- Provided technical support to branch and field staff.
Staffing Specialist/Safety Support
People Ready
New Westminster, BC
04.2019 - 08.2020
- Call clients to generate repeat sales.
- Schedule sales appointment for branch manager.
- Create new employee/client files.
- Organize and update employee/client files.
- Answer calls.
- Provide daily health and safety talks to employees.
- Complete claims/investigation reports for WCB.
- Complete branch safety inspections.
- Inventory to ensure all first aid, protective gear, and stationary products are ordered, received, counted and logged according to company standards.
- Accounts receivable (generate weekly aging reports, determine payment schedules with clients, contact deliquent clients to secure payment).
- Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
- Supported human resources, controlling resume flow within applicant tracking system.
Operations Manager
Steve Nash Fitness World
Burnaby, BC
04.2014 - 05.2019
- Review and monitor all departments timecards.
- Member retention.
- Data entry.
- Daily cash drops.
- Knowledge of all monthly promotions, contests, membership and PT products.
- Partner with cross-functional department leaders such as Sales, Fitness and Maintenance to ensure clubs alignment on processes and procedures of the facility.
- Assisted in refining procedures, defining best practices and correcting reported audit issues.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Server
Hub Restaurant
New Westminster, BC
12.2016 - 06.2018
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
ECE Assistant
FAMC
Richmond, BC
01.2011 - 01.2015
- Plan and impalement age appropriate program activities.
- Set up and maintain safe and well organized play space that promotes a play based environment for the children.
- Evaluate students' progress and provide performance reports.
- Assisted teachers with lesson preparation and curriculum implementation.
- Straightened classroom, placing books back on shelves kept areas well-maintained and organized.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Attended in-services, workshops.
Education
High School Diploma -
John Oliver Secondary School
Vancouver, BC07.2011
Early Childhood Education
Vancouver Career College
Burnaby, BC04.2012
Skills
- Leadership & Team Management
- Project Coordination
- Customer Service
- Budget Management
- Recruitment & Talent Acquisition
- Documentation & Records Management
- Operational Oversight
- Client Relationship Management
- Health & Safety Compliance
- Performance Metrics Analysis
- Communication & Collaboration
- Onboarding & Orientation
- Problem Solving
- Time Management
Timeline
Project Administrator
Creative Door Services Ltd
08.2020 - Current
Staffing Specialist/Safety Support
People Ready
04.2019 - 08.2020
Server
Hub Restaurant
12.2016 - 06.2018
Operations Manager
Steve Nash Fitness World
04.2014 - 05.2019
ECE Assistant
FAMC
01.2011 - 01.2015
High School Diploma -
John Oliver Secondary School
Early Childhood Education
Vancouver Career College
Similar Profiles
MANVIR KAUR SAWHNEYMANVIR KAUR SAWHNEY
Branch Office Supervisor at Creative Door ServicesBranch Office Supervisor at Creative Door Services
Danica HayesDanica Hayes
Practicum Student at Creative Door ServicesPracticum Student at Creative Door Services
Brenda BellBrenda Bell
Mobile Phlebotomist at Door to Door Mobile Phlebotomy ServicesMobile Phlebotomist at Door to Door Mobile Phlebotomy Services