Kaveri BK
Summary
Seasoned professional with over a decade of diverse experience in Capital Markets, Investment Banking, Fund Administration, Trade Instructions, Settlement Operations, and a year in the US Healthcare Claims Domain. Known for being dynamic, creative, and proactive, excels as an effective team leader with a track record of mentoring and motivating others to reach ambitious objectives.
Overview
22
22
years of professional experience
Work History
Assistant Vice President Interface Solutions
Citco (Canada) Inc.
02.2023 - Current
- Managing the multifaceted interface solutions team responsible for data mapping for inbound/outbound reports/file/swifts delivery to respective brokers/vendors/clients/counterparties on behalf of the clients.
- Understanding of the data flow from ingestion to file delivery and mapping responses back into booking systems.
- Onboarding new clients, understanding their requirements and configuring logics to ensure all relevant set up is established for the expected go live.
- Conduct Sample UAT/Connectivity Testing with broker/Vendor to receive sign off.
- Effectively manage expectations of the external/internal stakeholders and attend daily client/internal team meetings.
- Review documentation as part of the annual Risk and Compliance agenda and provide sign off on behalf of the team.
- Monitor team performance; proactively and reactively ensure sufficient resources are available to meet deliverables.
- Ensure implementation of available controls to achieve efficiencies and drive process improvements.
- Proactively keep Senior Management abreast of all data/file generation issues affecting the processing of deliverables.
- Identify the need for, initiating and management of P1 P2 calls, ensuring standard procedures are followed.
- Review the key strengths and skill gaps assessment of the current staff to ensure proper work allocation and tracking training needs.
- Conduct year end appraisal review and manage staff progression.
Senior Associate Fund Administration
MUFG Fund Services
11.2022 - 01.2023
- Perform the custody process, includes completing subscription and redemption documents, initiating payments, and monitoring the trade process for clients.
- Perform the capital call and distribution processes, includes preparing allocation schedules, issue notices, initiating payments and monitoring the money movements.
- Perform wires and swift process for capital calls, administration fees, etc payments.
- Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.
- Provide a complete range of fund administration services to hedge fund clients and investors, including compliance procedures, working with investment managers, brokers, custodians and auditors.
- Provide customer service to hedge fund managers and investors.
- Participate in multiple system improvement projects and automation projects
Claims Analyst
Aetna, a CVS Health Company
07.2020 - 05.2021
- Review and adjudicate routine Medicare claims on QNXT system in accordance with claim processing guidelines.
- Researching the claims which failed the QNXT auto adjudication.
- Working on SQL DB to resolve and research the data issues.
- Work with the Technical and non-technical stake holders to resolve application and business-related issues and fixes.
- Run the UAT for any new fixes by the IT team on the QNXT claims module.
- Support the end users and run the validation process after the Go Live.
- Walkthrough the step-by-step process to the IT team to showcase the issues and collaboratively work and achieve the enhancement request from business point of view.
Team Lead – Trade Settlement
J.P. Morgan services India Pvt Ltd
02.2016 - 07.2016
- Prepare and provide the funding projections of accounts handled for trade settlements.
- Approve the journal entries posted by the team to clear the open cash breaks.
- Research and clear reconciliation items and provide substantiations to the finance control teams for month end GL entries.
- Prepared and distributed various reports to the operations team as per process requirements.
- Prepared the department MIS and distributed to the stakeholders and played a key role in chairing the weekly call to take updates and resolution of the open breaks.
- Played a major role in internal and external audits by providing required evidences on behalf of the team.
- Actively participated in training new members of the team and document the SOPs for any procedural changes.
- Involved with BCP and regularly testing of all the required applications.
- Work with technical teams for new application implementation and enhancements of old applications and perform UAT testing for same.
Team Lead– Trade Settlement and Securities operations
J.P. Morgan services India Pvt Ltd
02.2006 - 04.2011
- Handled Fixed income trade settlements and also various pre-post settlement processes (Income collections, Fees/Claims, Mutual fund settlements and reconciliations and payments team.
- Team size Min4-Max10.
- Been part of various cross functional teams across securities settlement processes.
- Communicate with various front/middle office teams, other internal departments, counterparties and local custodians to effectively process the settlement of FI bonds and also the income payments.
- Handled all authorizations as per the process requirements for the Settlements team.
- Prepared various Swift messages to make payments as per the SOPs.
- Constantly review and work with the teams to meet the SLAs.
- Handled team meetings and performance reviews of the team.
- Update SOPs and training materials as part of the risk agenda for the team.
- Constantly work on process improvements and optimize the reconciliation automation rate.
- Work with technology teams for the identified applications/system enhancements and perform UAT testing and provide sign off before the implementation of such applications in production.
- Assisted managers in project re-engineering ideas to improve efficiency resulting cost and FTE save.
- Awarded for efficiently handling the processes and able to meet the SLAs during peak volumes.
- Audit/QA liaison for the team.
- Participated in the stake holders call and represented the team to provide updates about the non-reconciled cash breaks to the higher management.
- Part of the migration team and successfully streamlined and implemented the go live.
Senior Process Executive
Infosys BPO (previously called Progeon)
06.2003 - 02.2006
- Company Overview: Infosys BPO is one of the Leading BPO in India performing Backend services to Clients in Financial services, Insurance and Health Care Services
- Client: Bank of New York (Mar '05 till Feb 2006):
- Chosen to be part of the Transition team which involved training for a month onsite, preparing documents such as procedures manual and Process Mapping. Trained the process to the team in Bangalore for a successful Go-Live.
- Handled a team of 10 members involved in the below activities:
- Processing and authorizing of payments for Sub-Custodian invoices based on the holdings, transactions etc.
- Monitoring and Clearing of Nostro Accounts for Billing Dept.
- Calculation of Credit/ Debit Interests based on the balances maintained/ overdrawn with the Sub-Custodians.
- Reconciliations and resolution of the cash breaks.
- Client: Northern Trust (Oct '03 till Mar '05):
- Responsible for Stock and Cash reconciliations.
- Investigating and clearing of breaks (Open items) on a daily basis.
- Weekly reconciliation of the holdings and taxable status between the agent and Northern Trust with regard to Japanese and Italian Government Bonds.
- Client: Thomson Financials (Jul 03 to Oct 03): One of the largest financial service companies providing market data services.
- Capturing of information (products, price, validity etc.) from the contracts to create a contract database.
- Reconciliation of Invoices raised by Thomson Financials with the Contract Database to find out over billing/ under billing and the impact on the revenue.
- Quality checks on the above reconciliations done by the team.
Education
Bachelors - Advanced Financial Accounting and Management Accounting
Bangalore University
Bangalore, India01.2003
Skills
- Employee performance management
- Project management skills
- Proficient in CSS
- JIRA project management
- Experienced in Confluence collaboration tools
- Competent in using MS Office suite
- Hands-on experience with SQL queries
- Experience with Swift MT transactions
- Knowledgeable about Agile principles
Timeline
Assistant Vice President Interface Solutions
Citco (Canada) Inc.
02.2023 - Current
Senior Associate Fund Administration
MUFG Fund Services
11.2022 - 01.2023
Claims Analyst
Aetna, a CVS Health Company
07.2020 - 05.2021
Team Lead – Trade Settlement
J.P. Morgan services India Pvt Ltd
02.2016 - 07.2016
Team Lead– Trade Settlement and Securities operations
J.P. Morgan services India Pvt Ltd
02.2006 - 04.2011
Senior Process Executive
Infosys BPO (previously called Progeon)
06.2003 - 02.2006
Bachelors - Advanced Financial Accounting and Management Accounting
Bangalore University
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